topic Re: turning on Pre-Authorization in Bar & Nightclub

turning on Pre-Authorization

Brian902 — Mon, 30 Sep 2024 12:50:18 GMT

I'm new to Toast. I'm trying to turn on Pre-Authorization for credit cards. The steps in the online help say to...

Payments > Payment methods > Payment options.
Scroll to the Credit section. Select Yes to Enable Credit Card Pre-Authorization

In that section I do not see anything that deals with pre-authorizations. I see Signature Threshold, Print Receipt Threshold, and a section on Digital Receipt Options.

Can anyone help me?

Thanks

Re: turning on Pre-Authorization

Rob — Mon, 30 Sep 2024 19:44:54 GMT

Hey @Brian902 welcome to Toast! Are you located internationally by chance?

Re: turning on Pre-Authorization

Brian902 — Mon, 07 Oct 2024 15:40:05 GMT

No, Nova Scotia, Canada

Re: turning on Pre-Authorization

Rob — Tue, 08 Oct 2024 18:16:54 GMT

Thanks for the reply!
You will need to reach out to support for help on this. This may not be an option for you, or it could be that more steps are needed to get pre-authorization to work; either way, support will be able to get you the most accurate information!