topic Re: 6/13 Service Disruption in Toast Community Hub

6/13 Service Disruption

jenni — Tue, 13 Jun 2023 19:37:16 GMT

Hi Toast Community,

We are aware of a Toast service disruption and our engineers are actively working to investigate the cause. Ongoing updates will be provided on the Toast Status Page. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take credit card payments. Until your connection is reestablished, please follow the steps in our offline mode checklist. Thank you for your patience.

Jenni

Re: 6/13 Service Disruption

rcmck — Tue, 13 Jun 2023 20:03:36 GMT

Amazon...

Re: 6/13 Service Disruption

SteveTX — Tue, 13 Jun 2023 21:27:52 GMT

It's not talking to uber. I've lost a couple hundred bucks already

Re: 6/13 Service Disruption

jenni — Tue, 13 Jun 2023 22:20:44 GMT

Hi Steve, we are starting to see signs of recovery. The Status Page will continue to post updates as we approach resolution. As you prepare to get back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.

Jenni