topic Re: Multiple guests, same order in Fast Casual

Multiple guests, same order

TerryBuster — Thu, 09 May 2024 20:11:41 GMT

Good afternoon. We are opening a new taco shop soon, and would like to have the ability to "name" each guest on a particular order. For instance, Tim and Jane come in and order. We would like to have Tim's 2 tacos be under his name, and Jane's 2 tacos be under her name, so we know how to separate them when the guest comes to pick up their food, rather than them being just on one taco tray.

I can't seem to find a way to do that on Quick Order. Am I missing a setting somewhere? Or is this just something that isn't available?

Re: Multiple guests, same order

rcmck — Thu, 09 May 2024 20:45:15 GMT

You want all the food to still be on one check and kitchen ticket?

Re: Multiple guests, same order

lchatzipetrakos — Thu, 09 May 2024 22:04:29 GMT

Quick fix, open a check, hit tab and name the first tab, then split and name the new split check a new tab name, that way you can swipe in between the two but have different names

Re: Multiple guests, same order

TerryBuster — Thu, 09 May 2024 22:14:32 GMT

Yes. Was hoping something like this for the kitchen:

Check #1

Tim

Taco 1

Jane

Taco 2

Taco 3

Re: Multiple guests, same order

TerryBuster — Thu, 09 May 2024 22:14:59 GMT

Would that require multiple payments, though?

Re: Multiple guests, same order

rcmck — Thu, 09 May 2024 22:45:16 GMT

Ok, you could use seat numbers/order by seat possibly, but it would not have a name attached, just separated on the check by seat. Another option would be to use the special request and add their name to the items as a modifier ( this would be time consuming) Splitting the check before going to the kitchen would give you multiple tickets which would not be good.

Re: Multiple guests, same order

TerryBuster — Fri, 10 May 2024 15:20:45 GMT

That would require using Tables, not Quick Order, wouldn't it?

Re: Multiple guests, same order

lchatzipetrakos — Fri, 10 May 2024 15:27:02 GMT

Not if you merged them back together after. There isn't a right answer on this one, so it'll take a bit of work to finagle until toast comes up with a way of "naming seats".

Re: Multiple guests, same order

TerryBuster — Fri, 10 May 2024 15:28:00 GMT

Ahh. I haven't found how to merge back together yet.

Re: Multiple guests, same order

rcmck — Fri, 10 May 2024 15:36:48 GMT

You can enable it for quick order as well.

Re: Multiple guests, same order

lchatzipetrakos — Fri, 10 May 2024 15:39:55 GMT

In the split screen, just click the items from one check and move them back to the other check

Re: Multiple guests, same order

TerryBuster — Fri, 10 May 2024 16:31:40 GMT

We've decided to just create a separator item (- - - - - -) for now. Appreciate all the help on this!