topic Re: Viewing specific servers/bartenders checks in Fine Dining

Viewing specific servers/bartenders checks

britta4148 — Mon, 05 Feb 2024 19:35:27 GMT

Is there a feature for our servers or bartenders to only view specific peer's checks at a time. Currently, they can view EVERYONE'S checks in the building, just theirs, or search specific checks/tables but we practice team waiting often and filtering through other servers/bartenders checks can be annoying. Is there a way for example, Susie to say "I only want to see Tom, David and Tasha's checks throughout the night because we are teaming the bar"?

If not, is this a feature that we can expect in the future?

Thank you!

Re: Viewing specific servers/bartenders checks

Rob — Mon, 05 Feb 2024 21:53:56 GMT

Hey, @britta4148, this would be a feature request, but in this instance, you might be able to use Dining options and assign all of the checks the bartenders open to a "bar" Dining option. Then, you could filter all the checks by this Dining area.

Check Statuses and Filter Checks on POS

Set Up Custom Dining Options

Re: Viewing specific servers/bartenders checks

au79teahouse — Mon, 05 Feb 2024 23:56:29 GMT

Not sure if this is what you meant. But you can filter check by current user. So let's say you want to see all checks started by Tom, you need to enter Tom's PIN and then filtered by current user.

Re: Viewing specific servers/bartenders checks

britta4148 — Tue, 06 Feb 2024 16:43:16 GMT

Thank you so much for the response! That could be a great solution for our bartenders but we do have instances almost every night where multiple servers will team an entire section of the restaurant so it'd benefit them greatly to only see their partners checks.

Re: Viewing specific servers/bartenders checks

britta4148 — Tue, 06 Feb 2024 16:45:17 GMT

We're more thinking of the cases where Tom, Jill and Jack are teaming and only want to see each others checks so they can more efficiently team serve their guests. Thank you though!

Re: Viewing specific servers/bartenders checks

au79teahouse — Tue, 06 Feb 2024 23:58:49 GMT

May I ask the reason why you team needs to constantly review its crew members' checks? If you'd like to submit a feature request, it would be nice to include more information such as your workflow, etc.