topic Fulfillment of side - Pizza Salad Combo in Pizzeria

Fulfillment of side - Pizza Salad Combo

Krwell — Sat, 30 Mar 2024 16:45:41 GMT

Hello,

I have a popular item of an 8" pizza salad combo. We serve the salad first while the pizza is cooking. The salad is configured as a modifier for the 8" pizza. My struggle is that we cannot mark the salad fulfilled independent of the pizza. Anyone have a solution for this?

Re: Fulfillment of side - Pizza Salad Combo

au79teahouse — Sat, 30 Mar 2024 19:13:21 GMT

To fulfill a modifier independently from its parent item, you will need to set that modifier to have a different course or prep station.

Re: Fulfillment of side - Pizza Salad Combo

Krwell — Sat, 30 Mar 2024 19:19:01 GMT

I thought i tried that. But will try again.

Re: Fulfillment of side - Pizza Salad Combo

au79teahouse — Sat, 30 Mar 2024 19:21:31 GMT

Just a quick question. How many KDSs at prep station level and KDSs at expediter level do you have?

Re: Fulfillment of side - Pizza Salad Combo

Krwell — Sat, 30 Mar 2024 21:13:39 GMT

We are a smaller kitchen. We have two KDS one as prep station and one as expediter.

The prep station is at our pizza station at one end of the line. That station is responsible for pizzas and a few other items like nachos.

The main KDS has all orders on it and our main focal point for the kitchen. And where we mark all items as fulfilled.

Re: Fulfillment of side - Pizza Salad Combo

au79teahouse — Sat, 30 Mar 2024 22:48:43 GMT

You can try the followings:

1) create a new prep station.
2) assign the same printer you have been using to the new prep station
3) assign your salad to be printed from the new prep station
4) go to "Device Setup" on the device that fulfill the salad, scroll down to KDS section and check the new prep station just created.