topic Re: July 2025 Product Updates- US in Product Updates

July 2025 Product Updates- US

jenni — Fri, 06 Mar 2026 15:21:22 GMT

Hello, Toast Community!

In this month's post, you can find updates on the following:

Hardware - Device Hub
POS - Cash Drawers Update
Payroll - Built-in Proactive Alerts
Branded Mobile App - Support for Multiple Item-Based Rewards
Branded Mobile App - Order Status Push Notifications
Branded Mobile App - Support for iOS Live Activities
Test Kitchen - Loyalty Misuse Report

Check out more about the updates in the video and copy below:

Hardware - Device Hub

We are excited to announce our new Device Hub, a centralized overview of hardware (terminals, handhelds, and printers) that helps manage device status and serial numbers, connections, and provides alerts for visibility and troubleshooting. Get real-time visibility into all your Toast hardware devices from a single dashboard, no matter where you are!

Access Device Hub here. You can also learn more about Device Hub on the Support Center.

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POS - Cash Drawers Update

We want to make you aware of an upcoming update so you and your teams can be prepared.

At the end of July, we will begin rolling out an update to the Cash Drawers page that improves drawer states and simplifies the user experience.

With this new update, we’ve focused on developing features to improve your experience based on feedback from users, just like you! You will see:

Reduced Drawer States: The update simplifies cash operations by reducing the number of cash drawer states from three (Active, Open, Closed) to just two: Open and Closed.
Simplified User Experience: By reducing the number of upfront options, this update provides a clearer, more focused interface, making it easier for users to understand what actions to take and when.
Enhanced Cash Tracking: The new user interface allows you to easily understand where cash is stored and will update shift review to help streamline processes.
Improved Reporting: With new reports, you will see a clearer view of cash drawer activity, with the ability to print activity.

This feature is only available for Toast Flex devices. This feature is not available for Toast handhelds.

For more information on the existing (legacy) functionality, check out this Support Center article. Interested in learning more about the updated Cash Drawer functionality? Learn more here.

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Payroll - Built-in Proactive Alerts

With this update, Toast Payroll now flags things like missing SSNs, auto clock-outs, and unapproved tips—so you can fix them fast and run payroll with more confidence.

Learn more about Payroll Proactive Alerts. A unique industry deserves a unique payroll solution including all the little things you need to get payday right. Not yet using Toast Payroll? Learn more here.

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Branded Mobile App - Support for Multiple Item-Based Rewards

With this update, restaurant guests can look forward to even more perks! They're now able to choose up to three item-based rewards to redeem right from your branded app. It’s an easy way to keep guests coming back for more of what they love.

Learn more here. Not yet using Branded Mobile App? Learn more about our Digital Storefront Premium suite.

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Branded Mobile App - Order Status Push Notifications

With this update, guests using your branded mobile app can receive a push notification on their device when their pickup order is ready or their delivery has arrived. It’s an easy way to keep them in the loop and make sure they never miss a meal!

Learn more here. Not yet using Branded Mobile App? Learn more about our Digital Storefront Premium suite.

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Branded Mobile App - Support for iOS Live Activities

When this feature is turned on, your guests can see real-time updates on their iPhone home screen for orders placed through your branded app, thanks to iOS Live Activities. Instead of opening the app, they’ll have a live view of their order status right at their fingertips.

Learn more here. Not yet using Branded Mobile App? Learn more about our Digital Storefront Premium suite.

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Test Kitchen - Loyalty Misuse Report

Loyalty Misuse Reporting provides restaurant owners and GMs with non-intrusive insights into potentially suspicious behavior related to loyalty points redemption, accrual, employees using their own details to create loyalty accounts and redeeming points against cash orders. This new beta report helps you identify unusual loyalty behavior that might otherwise go undetected. It gives you a clearer view into how points are being earned and redeemed, and by whom, without requiring hours of manual auditing or second-guessing your staff. It’s already helping several Toast customers catch patterns they had no visibility into before.

Once enabled, the report appears under Reports → Cash and Loss Management → Loyalty Misuse and includes:

A store-level summary of loyalty accruals, redemptions, and signups
An employee-level breakdown showing loyalty usage across staff activity
Flags for accounts created using employee email or phone number

Designed to help you review patterns, not police people, so you stay in control without creating friction on your team.

Join the Loyalty Misuse Report Instant Access beta. You must have Loyalty to use this feature. Don’t have Toast Loyalty yet? Learn more about the Marketing Essentials suite.

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Any questions or feedback for the Toast Product team? Share your thoughts in the comments below! 👇

Re: July 2025 Product Updates- US

jenni — Fri, 25 Jul 2025 20:11:25 GMT

Hey everyone, check out the cool video @AshleyFromToast created for the updates this month!

Re: July 2025 Product Updates- US

kalves125 — Tue, 29 Jul 2025 17:22:28 GMT

I am trying to get digital storefront purchased.

Re: July 2025 Product Updates- US

juliecoins — Tue, 29 Jul 2025 17:54:53 GMT

Would love to see the Discounts report show the item being discounted in the available column list instead of clicking into each line item. Also set limits on discount amount allowed, ie - up to $10 off instead of taking $10 off.

Re: July 2025 Product Updates- US

BrianKemp — Tue, 29 Jul 2025 18:15:27 GMT

Love the video vs having to read everything. Quick and to the point.

Re: July 2025 Product Updates- US

AshleyFromToast — Tue, 29 Jul 2025 19:09:52 GMT

This means a lot, Brian! Thank you so much for the feedback.

Re: July 2025 Product Updates- US

jnecessary — Tue, 29 Jul 2025 19:36:22 GMT

With the upcoming tax free week in Ohio, will there be a way for us to easily have our items that qualify be tax free during that time period?

Re: July 2025 Product Updates- US

moorsresort — Tue, 29 Jul 2025 20:10:30 GMT

Would like to be able to click a link on the accounting by day numbers and it take you to the transactions that is posted in those accounts.

Re: July 2025 Product Updates- US

redmaplectoluca — Fri, 01 Aug 2025 23:43:31 GMT

I'm a little disappointed that Toast makes updates and doesn't tell you in advance that these updates are coming and what to expect so we can train our managers and staff. the new close drawer just showed up and me being the owner of my business and a toast user for 8 years the new set up was jarring and confusing. There should be a video showing what looks different with someone walking through the new steps, etc.

WHY DOES TOAST NOT SEND AN EMAIL TO THE ADMINISTRATOR OF THE ACCOUNT ON FILE IN ADVANCE SAYING HERE'S WHAT'S CHANGING ON THIS DATE AND IF THEY ARE IM CLEARLY NOT GETTING THEM.

Re: July 2025 Product Updates- US

rcmck — Sat, 02 Aug 2025 01:16:59 GMT

This is relatively new, but you can now subscribe to updates, and get an email about them. They were posted before but you had to check frequently. https://updates.toasttab.com/

Re: July 2025 Product Updates- US

jnecessary — Sat, 02 Aug 2025 01:19:19 GMT

I got an email regarding the updates with information and links regarding the changes

Re: July 2025 Product Updates- US

caribou1246 — Mon, 04 Aug 2025 10:17:53 GMT

Why did we get rid of the Pooled Tips feature? Is it going to return?

Re: July 2025 Product Updates- US

williams0912 — Fri, 15 Aug 2025 02:41:09 GMT

CAn we do a setting to only certain people to be able to process previous day credit card refunds

Re: July 2025 Product Updates- US

www — Sat, 16 Aug 2025 09:22:22 GMT

The Device Hub is nice! Hopefully Toast adds a way for us to see all devices across multiple locations on a single page/view.