October 2023 Product Updates- US

jenni — Wed, 15 Nov 2023 19:23:38 GMT

In this post, you can find updates on the following:

Toast Tables - Reservation notification SMS
Toast Tables - Added online reservations link to the online waitlist page
Toast Tables - Import Guest lists from SevenRooms, OpenTable, and Resy
Toast Websites - Loyalty and Email Marketing signup pages
Toast Websites - Image gallery, cropping, and automatic compression
Toast Websites - Reservations widget
Toast Delivery Services - Guest Order Tracker
Catering and Events Pro - Catering Online Ordering controls
Toast Mobile Order & Pay – Customizable featured and popular items
POS - Quick edit mode
POS - Management swipe cards bug fix
POS - Post-outage payments
POS - Back button navigation
POS - Order by Seat

Do you have questions or feedback from the Product team? We'd love to hear from you in the comments below! 👇

Toast Tables - Reservation notification SMS

You can now send table ready SMS notifications to guests with reservations. To do so, make sure this is enabled in your SMS settings within the Toast Tables settings.

Learn more here.

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Toast Tables - Added online reservations link to the online waitlist page

Losing out on guests when your waitlist is not available? Now, for customers using both online waitlist and online reservations, when waitlist is not available Toast Tables will prompt guests to make a reservation from the online waitlist page.

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Toast Tables - Import Guest lists from SevenRooms, OpenTable, and Resy

Want to move all of your guest lists and reservations to Toast Tables? Toast Tables now allows importing reservations and guestbooks from your previous provider. We currently support imports from SevenRooms, Resy, and OpenTable.

Note: Currently, we only support importing guest name, phone, email, VIP tag, internal guest notes, and total past booking count. We cannot import guest emails for guests who have opted out of marketing.

Learn more here.

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Toast Websites - Loyalty and Email Marketing signup pages

If you’re a Toast Loyalty or Email Marketing customer, you can now add pages to your website to allow your customers to sign up for your restaurant’s perks and communications. They live natively on your domain, include great visual customization options, and work with your existing setup — no additional configuration required. Stay tuned, as we’ll be making these into widgets that you can embed anywhere on your site in the near future.

Learn more here and here.

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Toast Websites - Image gallery, cropping, and automatic compression

Now you can reuse images you’ve uploaded, crop them, and rotate them right in the Website Editor. These images are also automatically compressed on upload for site performance and SEO purposes.

Learn more here.

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Toast Websites - Reservations widget

Toast Tables customers can now embed a widget on any page on your site to allow your customers to make reservations at your restaurant without ever leaving your domain.

Learn more here.

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Toast Delivery Services - Guest Order Tracker

Toast Delivery Services (TDS) customers’ guests will receive order updates from Toast directly rather than DoorDash. This will create a more seamless experience for guests creating TDS orders.

Learn more here.

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Catering and Events Pro - Catering Online Ordering controls

The Catering Online Ordering product within Catering and Events Pro now allows more restrictions to help ensure you do not sell out of items.

Limit how many of a particular menu item you can sell per day.
You can now limit orders or dollars processed within Catering Online Ordering by timeframe e.g. 15 minutes, 30 minutes, 1 hour, or 1 day.
You can now set a maximum (and/or a minimum) size for catering orders accepted online.

Learn more here.

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Toast Mobile Order & Pay – Customizable featured and popular items

Grow sales on demand and delight guests with a new form of menu engineering on Order & Pay. With Popular Items, your guests will see a curated list of the most-ordered dishes over the past 30 days. This saves guests time and decision fatigue so they can get back to enjoying their experience. With Featured Items, you can upgrade your menu's look with captivating visuals and position your top picks right at the beginning. Add the “Featured” item tag to any item and grow sales instantly with mouth-watering images. It only takes minutes.

Learn more here.

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POS - Quick edit mode

In the new Toast Open View, Quick Edit mode will now sync edits to Modifiers instantaneously once a change is applied.

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POS - Management swipe cards bug fix

When management swipe cards are swiped to approve voids and discounts, the Toast POS application will correctly read the swipe card and grant access if valid.

Learn more here.

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POS - Post-outage payments

After an outage, restaurant employees can now view all failed and pending payments at the top of the Payment Terminal screen.

Learn more here.

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POS - Back button navigation

Previously, in Table Service mode, if a user navigated to the All Checks screen, then multiple screens afterward, selecting the back button brought the user back to each screen they had navigated to, even if the screen was a duplicate of another.

Now, when a user taps the back button after visiting multiple screens from the All Checks screen, they are directed to the table selection screen.

Learn more here.

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POS - Order by Seat

Customers who prefer to view items sorted by course instead of seat in the check or those who prefer to be prompted to enter a seat number for every item added to the check can now disable Order by Seat via a new setting in Toast Web. When turned off, seats will be assigned the old way — via a modifier group — and will be displayed as a modifier under items. Items in the check will not be sorted by seat.

Learn more here.

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topic October 2023 Product Updates- US in Product Updates

October 2023 Product Updates- US

Toast Tables - Reservation notification SMS

Toast Tables - Added online reservations link to the online waitlist page

Toast Tables - Import Guest lists from SevenRooms, OpenTable, and Resy

Toast Websites - Loyalty and Email Marketing signup pages

Toast Websites - Image gallery, cropping, and automatic compression

Toast Websites - Reservations widget

Toast Delivery Services - Guest Order Tracker

Catering and Events Pro - Catering Online Ordering controls

Toast Mobile Order & Pay – Customizable featured and popular items

POS - Quick edit mode

POS - Management swipe cards bug fix

POS - Post-outage payments

POS - Back button navigation

POS - Order by Seat