November 2023 Product Updates - UK, Ireland, Canada

jenni — Wed, 06 Dec 2023 21:11:45 GMT

In this post, you can find updates on the following:

POS - Invoicing now available
POS - House Accounts now available
POS - Table service workflow improvements
POS - New split checks permissions
Printer - Item Label Improvements

Do you have questions or feedback from the Product team? We'd love to hear from you in the comments below! 👇

POS - Invoicing now available

Invoicing is a new, free feature that allows you to create and send invoices to your customers and collect payment digitally with an online link.

Learn more here. (*Catering and Events is not yet available for customers outside of the US)

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POS - House Accounts now available

This feature allows users to close POS orders out during a business day as paid for sales reporting purposes while deferring the order(s) towards the outstanding balance of an account in Toast Web.

Learn more here.

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POS - Table service workflow improvements

Restaurants can now accept feedback from guests via Toast! Guest Feedback provides guests with the ability to provide feedback directly on the POS and online via digital receipts. In order to begin using this feature, simply login to Toast Web (the Toast backend) and enable Guest Feedback.

Improvements to the table service workflow by adding a “new order” button to the top of the screen in the actions bar - details here.
Adding a new config to better support order by seat functionality
Improved usability of the new POS experience - details here in the 2.69 release notes.

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POS - New split checks permissions

In the past, servers could potentially steal by pocketing cash from some items on a check, then moving those items to another check and comping it. Restaurants have asked to prevent this fraudulent behavior by creating a new permission to completely restrict staff from being able to split checks. This new permission will be split off of the Table Service Mode permission (1.1 Table Service Mode), meaning all users with this permission will get access to the new Split Checks permission. Owners and managers can then choose to disable this permission for employees in Toast Web. When they do that, those employees will be required to enter a Manager Passcode when they tap the split checks button on the order screen

Learn more here.

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Printer - Item Label Improvements

Customers using Toast Item Label printer can now customize their label size to be smaller in order to better fit on cups, pizza boxes, etc.

Learn more here.

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topic November 2023 Product Updates - UK, Ireland, Canada in Product Updates

November 2023 Product Updates - UK, Ireland, Canada

POS - Invoicing now available

POS - House Accounts now available

POS - Table service workflow improvements

POS - New split checks permissions

Printer - Item Label Improvements