February 2025 Product Updates - US

jenni — Mon, 24 Feb 2025 22:12:27 GMT

Hello, Toast Community!

In this month's post, you can find updates on the following:

Catering & Events Pro - Guest EventView
Catering & Events - SMS Estimates
Third-Party Ordering - Manage Canceled Orders
Toast Tables - Schedules
Benchmarking - New Peer Group Filters
Test Kitchen - Subscriptions Waitlist
Test Kitchen - Loyalty Multi-Reward Programs
Test Kitchen - Evolution of Toast Handhelds (On-Premise Device)
Test Kitchen - Evolution of Toast Handhelds (Off-Premise Device)

Catering & Events Pro - Guest EventView

With this new guest-facing event portal page, guests can stay up-to-date with their event's order details, estimates, and payments in one unified and beautifully branded page. They can access the event portal when receiving estimates or invoices. The page's theme will align with your branding and order type settings. Learn more here.

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Catering & Events - SMS Estimates

You can now send catering and event estimates to your guests by text message.

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Third-Party Ordering - Manage Canceled Orders

Previously, if an order was canceled by a guest within the Uber Eats or DoorDash platform, these partners were unable to update Toast directly to void the order. Restaurants often did not receive notification that these orders were canceled resulting in wasted food and inaccurate Toast Web reporting. Now, Uber Eats or DoorDash will send orders that are voided by guests directly to the POS. No action is needed on your part for this update. Learn more here.

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Toast Tables - Schedules

This new update gives Tables customers greater control over table bookings, with more customization and fewer clicks. For example, Schedules can help run a Mother’s Day shift with unique booking rules (like deposits, days bookable, etc.) without disrupting the rest of your booking operations. Learn more here.

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Benchmarking - New Peer Group Filters

Get more confident and granular in your Benchmarking comparisons with new peer group filters spanning cuisines, average check size, and percent of sales from alcohol. Learn more here.

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Test Kitchen - Subscriptions Waitlist

Does your restaurant offer, or want to start offering, product subscriptions or exclusive access options? Join the waitlist for our new Subscriptions beta, a new way to excite and delight guests while streamlining operations. By managing subscriptions, you will have the tools you need to create memorable experiences that keep guests happy month over month. Learn more here.

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Test Kitchen - Loyalty Multi-Reward Programs

Our latest instant access beta allows you to configure up to three available rewards each at their own points tier, dollar off, or free item. Create a more engaging, flexible program by adding more rewards to your loyalty configuration. With a multi-reward program, up to three rewards can be configured to give guests even more reasons to come back for more. Learn more here.

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Test Kitchen - Evolution of Toast Handhelds (On-Premise Device)

We’re looking to the future of our Toast Go® handheld by developing solutions to support mobile, on-premise order taking. Your input is valuable in helping us design an updated handheld solution, ensuring you can run your business anywhere, anytime. Learn more here.

Please note: time on the waitlist may be extended, as initial testing is focused on locations local to Boston & New York City.

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Test Kitchen - Evolution of Toast Handhelds (Off-Premise Device)

We’re looking to the future of our Toast Go® handheld by developing solutions to support off-premise and on-the-go order-taking. Your input is valuable in helping us design an updated handheld solution, ensuring you can run your business anywhere, anytime. Learn more here.

Please note: time on the waitlist may be extended, as initial testing is focused on locations local to Boston & New York City.

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Do you have questions or feedback for the Toast Product team? We'd love to hear from you in the comments below! 👇

Re: February 2025 Product Updates - US

NelsosViper — Wed, 26 Feb 2025 19:50:21 GMT

Soo still no large tablet for taking orders in drive thru outside that can process card payments.

topic February 2025 Product Updates - US in Product Updates

February 2025 Product Updates - US

Catering & Events Pro - Guest EventView

Catering & Events - SMS Estimates

Third-Party Ordering - Manage Canceled Orders

Toast Tables - Schedules

Benchmarking - New Peer Group Filters

Test Kitchen - Subscriptions Waitlist

Test Kitchen - Loyalty Multi-Reward Programs

Test Kitchen - Evolution of Toast Handhelds (On-Premise Device)

Test Kitchen - Evolution of Toast Handhelds (Off-Premise Device)

Re: February 2025 Product Updates - US