June 2025 Product Updates- International

jenni — Mon, 23 Jun 2025 20:40:10 GMT

Hello, Toast Community!

In this month's post, you can find updates on the following:

Toast Tables- Experiences
Toast Tables- Schedules
Toast Tables- Pinned Reservations
Toast Tables- Digital Chits
Email Marketing - AI- Marketing Assistant
Menu Item COGS
Guestbook - Guest Hub
Test Kitchen- Menu Upsells
Test Kitchen- Shift at a Glance
Test Kitchen- Employee Performance Report
Test Kitchen- KDS Runner Fulfillment
Test Kitchen- Inventory Management
Test Kitchen- Multi-Reward Programs with Toast Loyalty

Toast Tables- Experiences

If you’ve been thinking up new offerings for your guests (special weekend brunch, anyone?), Experiences from Toast Tables is your way of bringing unique bookings into your mix. Think prix fixe meals, beer flights, special tasting menus, and more. Unpaid* Experiences are now available for Toast Tables Plus customers.

Learn more here. And add Toast Tables Plus to your restaurant here.

*Only unpaid experiences are available at this time.Prepayment is actively in development.

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Toast Tables- Schedules

These new updates give Tables customers greater control over table bookings, with more customisation and fewer clicks. For example, Schedules can help with the rush after your local team wins a big match with unique booking rules (like turning off online availability on your patio for a few hours, deposits, days bookable, etc.) without disrupting the rest of your booking operations. The update also includes Pinned Reservations (below).

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Toast Tables- Pinned Reservations

Pinned Reservations – a visual indicator to let you know when a table has been manually assigned, so it won't move unless they move it. Learn more here.

With Toast Tables™, you also have the ability to set up special dates or schedules for your restaurant. Examples include:

Closed or special hours for holidays or renovations
A private event in which you want to block reservations from being created in only a certain part of the restaurant
A special event where you want to change reservation availability or turn times and set up a guest/host facing description (ex: We are hosting a Valentine’s Day dinner).

To set up special dates or schedules, see Toast Tables™: Schedules.

Available to all customers who have Toast Tables.

Don’t own Toast Tables yet? Request a demo here.

Want to upgrade to Toast Tables Plus? Upgrade here.

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Toast Tables- Digital Chits

Give your staff the tools they need to enhance their hospitality and improve the guest experience by putting visit notes, such as guest details, special occasions, and more (collected through Toast Tables reservations and through guest profiles) right in their Toast Go® handheld POS devices and POS terminals.

Digital Chits can benefit several members of your front-of-house team, such as:

Managers: Easily empower staff to view, transfer, and recall visit details.
Hosts: Relieve the host of needing to remember and transfer every little detail to the server, and prevent communication breakdowns.
Servers: Know the guest and their preferences by showing party details without having to ask the host and disrupt the flow.

Digital Chits are currently available to all Toast Tables customers.

Learn more here.

Note: You must have Toast Tables or Toast Tables Plus and up-to-date POS software to utilize this feature.

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Email Marketing - AI- Marketing Assistant

It’s like having a marketing strategist on your team – only a lot faster. AI marketing assistant tools

analyse your sales data, menu performance, and more to build campaigns that just work.

Reach more guests across more channels
- Our assistant helps you create campaigns for email, SMS, and organic social – all directly from Toast. Easily track performance so you can keep doing what’s working.

Drive results you can see
- AI tools analyze your sales data, item library performance, and more to build campaigns that just work,

Create a month of campaigns in seconds

Never guess what to do next. We’ll build a marketing plan for you with quick messages tailored to your business. Just review the plan and click to schedule.

Available to all customers who have Toast Email Marketing here.

Don’t own Email Marketing yet? Get a demo here!

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Menu Item COGS

This feature enables you to track and manage your COGS and profit margins in a lightweight way, giving you new visibility and control over your costs.

Learn more here. If you need a refresher on Menu Reports, check out this overview.

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Guestbook - Guest Hub

Know your guests better than ever with the new Guests Hub in ToastWeb. Understand guest types, such as new, returning, or lapsed, and gather insights into their average spend, order frequency, and more. Plus, with updated Guest Profiles, you can view even more details about each individual profile in an easy-to-use format. It’s all live within the new Guests tab in Toast Web, available at no extra charge for all Toast customers!

Check out the new Guests Hub.

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Test Kitchen- Menu Upsells

Automated upsell prompts keep extra earning opportunities top of mind, helping to increase your average check size.

Put prompts where they can’t miss them
- Recommendation for menu pairings, modifier suggestions, and upgrade automatically populate on the terminal and handhelds

Easily program custom upsells
- Create your own recommendations and they’ll pop up with select menu items – or as a suggestion at the start of a guest’s dining experience.

Keep track of performance

Our dashboard keeps you in the know, from upsell counts and % of total sales to average upsell impact, top upsell items, and employee upsell performance.

If you’re located in the UK, Ireland, or Canada and interested in signing up for our Menu Upsell open beta, join the waitlist here.

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Test Kitchen- Shift at a Glance

We’re bringing better communication directly to the POS terminal and handhelds, where your team can’t miss it (whether they skip the pre-shift meeting or not)

Ensure knowledgeable service
- Inform your team about eighty-sixed items, specials, and more: Staff will be prompted to review notes on-screen when they clock in.

Communicate in the moment
- You write “Slow down, the kitchen is slammed.” Every server sees it instantly. The kitchen stays happy and on top of orders. Win, win, win.

Keep track of shift notes

Notes and communication are saved for easy access, so you can go back and reference at your convenience.

Join the Waitlist

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Test Kitchen- Employee Performance Report

This waitlist beta feature helps you understand your team’s productivity and key metrics. You can filter employees for comparisons, customize metrics that matter to your restaurant, and use the new trends graph to view performance over time.

Join the Waitlist

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Test Kitchen- KDS Runner Fulfillment

With this instant access beta, restaurants using Toast Kitchen Display Systems (KDS) will gain access to enhanced item-level status tracking at the expeditor—featuring a double check mark indicator when an item is fulfilled by the expeditor or runner—designed to improve current limitations that force staff to rely on memory or manual workarounds like printed ticket.

With the current KDS setup, outside expeditors and food runners don’t have the flexibility to update item statuses directly. This can lead to confusion, missed items, and frustrated guests as teams rely on memory, verbal updates, or printed tickets to stay organized. Our new solution gives your team a clearer view and better control over the order delivery flow.

Learn more here.

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Test Kitchen- Inventory Management

Toast’s new Inventory Management tools provide visibility and control over your stock operations - without the need for a 3rd party integration.

Centralise your stock item data with Ingredient Library - capture properties such as units of measure, cost, allergens and par levels for all your ingredients.
Get an accurate snapshot of your stock with Stock Counting - use web or mobile to capture a physical stock count for each storage area in your venue. See held stock value and restock suggestions.
Get detailed understanding of your costs and profits with Recipes - use your Ingredients to create Recipes for your Menu Items, giving you detailed insights into COGS and GP for the things you sell. Analyse costs against Sales to gain new insights into profitability.
Stay on top of your Orders & Deliveries - create and send POs to your suppliers, receive goods against them or log deliveries on the fly. Easily see your order history and keep tabs on what’s coming in.

Join the Waitlist

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Test Kitchen- Multi-Reward Programs with Toast Loyalty

Create a more engaging, flexible program by adding more rewards to your loyalty program. With a multi-reward program, up to three rewards can be configured to give guests even more reasons to come back for more. Leverage the full power of the Toast to communicate your new reward options to your guests using Toast Email Marketing.

Get Instant Access

Don’t own Toast Loyalty yet? Get a demo below based on your region:

Available to all customers who are using Toast Loyalty.

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Do you have questions or feedback for the Toast Product team? We'd love to hear from you in the comments below! 👇

topic June 2025 Product Updates- International in Product Updates

June 2025 Product Updates- International

Toast Tables- Experiences

Toast Tables- Schedules

Toast Tables- Pinned Reservations

Toast Tables- Digital Chits

Email Marketing - AI- Marketing Assistant

Menu Item COGS

Guestbook - Guest Hub

Test Kitchen- Menu Upsells

Test Kitchen- Shift at a Glance

Test Kitchen- Employee Performance Report

Test Kitchen- KDS Runner Fulfillment

Test Kitchen- Inventory Management

Test Kitchen- Multi-Reward Programs with Toast Loyalty