https://community.toasttab.com/t5/restaurant-operations/online-order-processing-fee/m-p/2910#M1003 <P>Toast has implemented an automatic, non editable, non adjustable, online order processing fee of $0.99 on every order over $10.00.&nbsp; Their reasoning is just a bunch of rhetoric to make more money - this time off of our customers!&nbsp; It is unfair to our customers who are already hit with record inflation, increased cost of dining out, and added costs that are under the guise of "FEES".&nbsp; &nbsp; It is unfair to us, the restaurants who are using Toast, who have to explain this uncalled for "Fee" to our customers.&nbsp; With a threshold of every order over $10, it is basically every order.&nbsp; REMOVE THIS FEE</P> Wed, 19 Apr 2023 10:25:15 GMT Bonfattos 2023-04-19T10:25:15Z https://community.toasttab.com/t5/restaurant-operations/online-order-processing-fee/m-p/2910#M1003 <P>Toast has implemented an automatic, non editable, non adjustable, online order processing fee of $0.99 on every order over $10.00.&nbsp; Their reasoning is just a bunch of rhetoric to make more money - this time off of our customers!&nbsp; It is unfair to our customers who are already hit with record inflation, increased cost of dining out, and added costs that are under the guise of "FEES".&nbsp; &nbsp; It is unfair to us, the restaurants who are using Toast, who have to explain this uncalled for "Fee" to our customers.&nbsp; With a threshold of every order over $10, it is basically every order.&nbsp; REMOVE THIS FEE</P> Wed, 19 Apr 2023 10:25:15 GMT https://community.toasttab.com/t5/restaurant-operations/online-order-processing-fee/m-p/2910#M1003 Bonfattos 2023-04-19T10:25:15Z https://community.toasttab.com/t5/restaurant-operations/online-order-processing-fee/m-p/3177#M1092 <P>Thank you for expressing your dissatisfaction to us on this forum; your response has been relayed to our internal teams. The best answer I have to provide is listed in the thread here:<BR /><A href="https://community.toasttab.com/t5/guest-experience/order-processing-fee-to-guest-on-mobile-ordering/m-p/1651/page/6" target="_blank">https://community.toasttab.com/t5/guest-experience/order-processing-fee-to-guest-on-mobile-ordering/m-p/1651/page/6</A></P> Fri, 19 May 2023 17:33:25 GMT https://community.toasttab.com/t5/restaurant-operations/online-order-processing-fee/m-p/3177#M1092 Rob 2023-05-19T17:33:25Z