topic Re: Storing CC info for bar tabs in Restaurant Operations

Storing CC info for bar tabs

denacannon — Sat, 13 May 2023 00:49:56 GMT

I work in a fast paced brewery/restaurant. When a guest wants to start a tab, I take their CC and swipe it. However, the system only stores their name (and items on their tab). When they come back to pay their tab, I have to get their card again to swipe/pay. This is confusing for them since I already swiped the card. It’s also inconvenient if the spouse comes up to pay, then they have to go back and get the card. Am I doing something wrong? Is there a way to open the tab so that it stores their info and I don’t have to get their card back to pay it?

Re: Storing CC info for bar tabs

rcmck — Sat, 13 May 2023 00:58:00 GMT

You need to enable pre-authorization if you want to do that.
https://central.toasttab.com/s/article/Card-Pre-Authorization-Configuration-Device-Setup

https://central.toasttab.com/s/article/Card-Pre-Authorization-FAQs

Re: Storing CC info for bar tabs

au79teahouse — Sat, 13 May 2023 00:58:48 GMT

Sounds like you will need to run card per-authorization. Here are links to articles that might be helpful:
https://central.toasttab.com/s/article/Card-Pre-Authorization-FAQs|
https://central.toasttab.com/s/article/Card-Pre-Authorization-Configuration-Device-Setup