https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4181#M1528 <P>The Butcher and The Bar</P> Sun, 02 Jul 2023 21:14:27 GMT Butcherandbar 2023-07-02T21:14:27Z https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4170#M1523 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20230701_183528.jpg" style="width: 4000px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/688iBAE7C6968656AC10/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20230701_183528.jpg" alt="20230701_183528.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20230701_183520.jpg" style="width: 4000px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/689i89ECD4856F1B8AE8/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20230701_183520.jpg" alt="20230701_183520.jpg" /></span></P><P> Server rings 3 burgers To Go. It prints on the ticket correctly and shows in the POS correctly as 3 burgers. The KDS only shows 1 burger. The ticket wasn't changed or modified in any way. Any thoughts?</P> Sun, 02 Jul 2023 00:07:53 GMT https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4170#M1523 Butcherandbar 2023-07-02T00:07:53Z https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4171#M1524 <P>this never occurs to us. Maybe try to send in a test order and see if you still get the same result.&nbsp;</P> Sun, 02 Jul 2023 01:12:43 GMT https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4171#M1524 au79teahouse 2023-07-02T01:12:43Z https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4172#M1525 <P>I would have to see a screenshot of the KDS Setup and your UI Options.</P><P>There is no chance she press hold and then send to print the ticket.&nbsp;</P><P>&nbsp;</P><P>Also clear you cache on KDS and log in again</P> Sun, 02 Jul 2023 01:18:13 GMT https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4172#M1525 josh212 2023-07-02T01:18:13Z https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4179#M1527 <P><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/1096">@Butcherandbar</a>&nbsp;what is your restaurant name in Toast? I can try and audit that order for you.</P> Sun, 02 Jul 2023 20:30:52 GMT https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4179#M1527 adziki 2023-07-02T20:30:52Z https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4181#M1528 <P>The Butcher and The Bar</P> Sun, 02 Jul 2023 21:14:27 GMT https://community.toasttab.com/t5/restaurant-operations/inconsistency-with-pos-and-kds/m-p/4181#M1528 Butcherandbar 2023-07-02T21:14:27Z