https://community.toasttab.com/t5/restaurant-operations/3rd-party-delivery-pick-up-confirmation/m-p/4211#M1537 <P>Our guests use DoorDash, GrubHub &amp; UberEats to order &amp; have their food delivered.&nbsp; We've run into a recent rash of discrepancies &amp; subsequent charge-backs.&nbsp; We're now having the drivers sign a copy of the printed receipt acknowledging that the order is complete &amp; accurate when they pick it up.&nbsp; I'm looking for ideas on how to do this on the Toast handheld...similar to a guest giving a thumbs up or thumbs down response to the post payment survey.&nbsp; Even a comment section for the drivers to sign would be awesome...need to get rid of the paper &amp; establish an electronic closed-loop system.</P> Wed, 05 Jul 2023 18:41:26 GMT TomD 2023-07-05T18:41:26Z https://community.toasttab.com/t5/restaurant-operations/3rd-party-delivery-pick-up-confirmation/m-p/4211#M1537 <P>Our guests use DoorDash, GrubHub &amp; UberEats to order &amp; have their food delivered.&nbsp; We've run into a recent rash of discrepancies &amp; subsequent charge-backs.&nbsp; We're now having the drivers sign a copy of the printed receipt acknowledging that the order is complete &amp; accurate when they pick it up.&nbsp; I'm looking for ideas on how to do this on the Toast handheld...similar to a guest giving a thumbs up or thumbs down response to the post payment survey.&nbsp; Even a comment section for the drivers to sign would be awesome...need to get rid of the paper &amp; establish an electronic closed-loop system.</P> Wed, 05 Jul 2023 18:41:26 GMT https://community.toasttab.com/t5/restaurant-operations/3rd-party-delivery-pick-up-confirmation/m-p/4211#M1537 TomD 2023-07-05T18:41:26Z