topic Combos & Reporting in Restaurant Operations

Combos & Reporting

Jonas — Mon, 14 Nov 2022 02:58:59 GMT

Hello,

So, I have a two fold question where I currently have my combos set up as the side and drink are discounted 15% through modifiers in my pos under each main dish item. The issue I have is the reporting isn't correct since the modifiers still report under the parent's item, and there isn't any way to change it.

I also don't know of a way to do an automatic discount in Toast that will ONLY deduct the 15% off of the side & the drink simultaneously. There is the combo discount option but that only has a fixed dollar amount for it.

So, question 1: Is there any way to get the reporting to show the drinks ordered under the modifier to report to the proper sales category?

Question 2: Has anyone found a working work around for the combo discount? I know the fixed amount method, but want to do it as closely as possible to my way as possible.

Re: Combos & Reporting

rcmck — Mon, 14 Nov 2022 18:47:15 GMT

How did you setup the 15% off? Do the prices of sides and drinks vary? Is there a reason you couldn't just equate the 15% to a dollar figure and use the combo discount? Only other thing I can think of is to create a sales category named. Combos or something so you could at least track the sales of combos.

Re: Combos & Reporting

Jonas — Tue, 15 Nov 2022 02:03:37 GMT

i put the 15% discount in the modifiers for sides and for drinks. Multiple side options at different price points, and multiple drink options at different price points where I wouldn't be able to price it at one actual price

Re: Combos & Reporting

rcmck — Tue, 15 Nov 2022 02:17:14 GMT

Ok, so it's 15% off of each? Maybe you could just take the total of the highest priced side and drink and take 30% off that, use that amount to create a combo discount if they order both, advertise it as save $x.xx dollars when you add a side and drink. Just a thought. Other than that I don't see a way to accomplish what you want other than what you already have in place with the lack of sales categories.

Re: Combos & Reporting

Rob — Tue, 15 Nov 2022 22:23:50 GMT

At this time the modifiers function is to "modify" the item it's attached to. We are unable to have this modifier report to a different sales category than the item, even though there is the option to manually set a sales category at the modifier level in advanced properties.
A long time ago there was a way to get that changed but it is no longer an option, and even with the workaround deployed it messed with other reports so it's not a great workaround, I've only mentioned its existence here in case someone is running that workaround and sees this post.

Re: Combos & Reporting

dsut26 — Sat, 18 Feb 2023 02:53:06 GMT

It would be great if the Combo Discount could have a % discount instead of a fixed $ value when triggered. It's not really a discount with the current setup. My method is to create individual items and combos as separate menu groups with the sides and drinks listed as modifiers - but it makes maintenance, menu build, and reporting more complicated. I have submitted a request in the Ideas Hub - please upvote it if you can: Combo Discount % (#255924)