topic Re: Doordah menu routing in Restaurant Operations

Doordah menu routing

Embailey — Sat, 05 Aug 2023 22:44:55 GMT

We have recently started using doordash and it's going great.

Only issue we have is when we get orders with items that are routed to a specific station & KDS in the kitchen it isn't showing up. Only on that one KDS though.
Is there a way to fix this?

Thanks

Re: Doordah menu routing

josh212 — Sun, 06 Aug 2023 17:55:55 GMT

Hi @Embailey so you need to set up that KDS to show all Dining options. Also make sure that the copied menus have the correct prep stations.

Re: Doordah menu routing

Rob — Mon, 07 Aug 2023 16:09:43 GMT

Hey @Embailey, you can adjust the KDS settings using the "Ticket display options" This can be found in "Devices Setup" This article will help!

Device Setup Overview