topic Group by Plate? in Restaurant Operations

Group by Plate?

trevclem — Thu, 17 Aug 2023 18:43:02 GMT

Can a Group by Plate setting be enabled in the KDS? We have it on for printed tickets -- it doesn't make sense that it isn't available on KDS. Perhaps I'm missing something?

Re: Group by Plate?

rcmck — Thu, 17 Aug 2023 19:34:13 GMT

Do you have consolidate menu items turned on under UI options?

Re: Group by Plate?

trevclem — Thu, 17 Aug 2023 20:01:49 GMT

I prefer to keep our customer receipts from consolidating, if possible. This setting enables both KDS and receipt consolidating, correct?
It's odd how our kitchen printers will group by plate, but the KDS won't.

Re: Group by Plate?

rcmck — Thu, 17 Aug 2023 20:06:53 GMT

No it only affects the order screen and KDS and printed tickets I believe as well, there is a separate setting under guest receipt setup for that.

Re: Group by Plate?

trevclem — Thu, 17 Aug 2023 20:37:32 GMT

Awesome! I’ll give this a whirl tonight. Thank you!