topic Re: New Quick Order Screen in Restaurant Operations

New Quick Order Screen

SamWDF — Thu, 17 Aug 2023 17:49:42 GMT

I got an email that a new Quick Order screen will be rolling out and that it has already been rolled out to selected restaurants. When can we expect this update to be available for everyone? I want to make sure I am prepared with training information for my staff.

Re: New Quick Order Screen

rcmck — Thu, 17 Aug 2023 19:19:58 GMT

Right now it's just saying by the end of this year, Check out the Resources and FAQ's There is also a toast classroom as well.

Re: New Quick Order Screen

Rob — Thu, 17 Aug 2023 20:24:40 GMT

Hey @SamWDF, great question! I might be able to see when that update is scheduled for you location, and also the following articles will help prepare your staff!

Navigating the Quick Order Screen on the New POS Experience
New POS: Managing Orders

Re: New Quick Order Screen

rcmck — Thu, 17 Aug 2023 21:16:03 GMT

If you are able to, I wouldn't mind knowing when I am.

Re: New Quick Order Screen

Rob — Fri, 01 Sep 2023 16:29:31 GMT

@SamWDF @rcmck Although I wasn't able to view specific accounts, I was able to communicate with the team leading this new experience.
They informed me that on 9/19, many of you will have the ability to activate the New POS Experience. However, please note that this date may be subject to change as the team is still working on finalizing things. As a result, it is possible that you may not have access on or after this date. Or you might have access before this date. Nonetheless, I wanted to provide you all with an idea of what to anticipate!

Re: New Quick Order Screen

SamWDF — Fri, 01 Sep 2023 17:14:35 GMT

Great! Is this something that we will have the option to test out first before it is rolled out to everyone without a trial?

Re: New Quick Order Screen

Rob — Fri, 01 Sep 2023 17:17:36 GMT

@SamWDF I believe so. Would you like me to push your restaurant to the update sooner? If so, what date would you like it done?