topic Re: Default Modifiers - Settings have no affect. in Restaurant Operations

Default Modifiers - Settings have no affect.

rcmck — Mon, 21 Nov 2022 19:57:47 GMT

I have had print default modifiers turned on for a long time, I have recently decided to not print them but I can not get them to stop printing no matter the setting (show default modifiers enable or disable), also seem to ignore print default modifiers black on or off, just print red no matter what. Have tried all the usual things, clear cache, resyncing all data, still the same. Is there another setting that overrides these? I thought maybe consolidate modifiers might but I turned that off and no difference.

Re: Default Modifiers - Settings have no affect.

josh212 — Mon, 28 Nov 2022 22:58:38 GMT

So none of my default modifiers print because they are set as default. How exactly do you have your default modifiers, are they default on the item or the group , are they default on an item being used as a modifier. All your modifiers have to be visible to that item for it to work

Let me know if you need help

Re: Default Modifiers - Settings have no affect.

rcmck — Mon, 28 Nov 2022 23:12:54 GMT

They are set similar to yours, the modifier group here is dressing, overridden on the individual salads with their default dressing. No matter the back end settings it still prints the default dressing in this case.

Re: Default Modifiers - Settings have no affect.

josh212 — Mon, 28 Nov 2022 23:23:16 GMT

Hows is your pricing set

are your sizes configured correctly also is that a menu group being used as a moodifier group or its own

Re: Default Modifiers - Settings have no affect.

rcmck — Mon, 28 Nov 2022 23:35:40 GMT

I do not have the new substitutions yet but the modifiers are not an existing menu, size is set to prompt for size, but there are no sizes for dressings or salads. The modifier group is required, not sure if that affects default modifiers at all.

Re: Default Modifiers - Settings have no affect.

josh212 — Thu, 01 Dec 2022 09:30:45 GMT

Hi @rcmck I meant to tell you have them turn on substitution pricing fo ryou and even enable PMMM(Pizza Management Menu Module so you get that and Size and Sequence pricing.

Re: Default Modifiers - Settings have no affect.

Rob — Mon, 05 Dec 2022 20:58:40 GMT

@rcmck If this issue is still occurring after the steps listed here have been tried send me a Dm and I can get someone to look at this!

Re: Default Modifiers - Settings have no affect.

rcmck — Mon, 12 Dec 2022 22:51:52 GMT

Thanks to some great help from support! ❤️ I discovered that multi-select has to be enabled on modifier groups that contains default modifiers for do not print default modifiers to work.