topic Re: Does &amp;quot;reorder&amp;quot; feature on ToastOO still charge customers original prices? in Restaurant Operations https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5308#M2037 <P>Happy to help!&nbsp;</P> Mon, 28 Aug 2023 17:10:09 GMT Rob 2023-08-28T17:10:09Z Does REORDER feature on ToastOO still charge customers original prices? https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/4974#M1863 <P>Good morning!&nbsp; I remember this being an issue back in the day---wondering if anyone knows if it has been fixed yet?&nbsp;</P><P>Scenario:</P><OL><LI>A customer places an order on ToastOO</LI><LI>Time passes, and the prices on those items are increased in the Toast back-end</LI><LI>A customer "reorders" their same original order using the reorder feature, but it is charged at the&nbsp;<EM>old&nbsp;</EM>prices.&nbsp;</LI></OL><P>Has this happened to anyone recently? Or can anyone confirm if Toast released a solution for this already?&nbsp;</P><P>[I tried testing this in my personal account, but ToastOO is not allowing me to login this morning for some reason. It asks for my phone #, says it will send a code, and the code never comes, which is also a concern].&nbsp;</P> Thu, 10 Aug 2023 13:01:06 GMT https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/4974#M1863 Erin 2023-08-10T13:01:06Z Re: Does &quot;reorder&quot; feature on ToastOO still charge customers original prices? https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5202#M1984 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/862">@Erin</a></SPAN>, thanks for reaching out about this! After some research, It does not appear that this bug is still in effect. However, if you or anyone else has issues with this feature please reach out! &nbsp;</P> Tue, 22 Aug 2023 19:48:57 GMT https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5202#M1984 Rob 2023-08-22T19:48:57Z Re: Does &quot;reorder&quot; feature on ToastOO still charge customers original prices? https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5254#M2007 <P>Great, appreciate you looking into it. Thanks!&nbsp;</P> Thu, 24 Aug 2023 04:22:53 GMT https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5254#M2007 Erin 2023-08-24T04:22:53Z Re: Does &quot;reorder&quot; feature on ToastOO still charge customers original prices? https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5308#M2037 <P>Happy to help!&nbsp;</P> Mon, 28 Aug 2023 17:10:09 GMT https://community.toasttab.com/t5/restaurant-operations/does-reorder-feature-on-toastoo-still-charge-customers-original/m-p/5308#M2037 Rob 2023-08-28T17:10:09Z