https://community.toasttab.com/t5/restaurant-operations/toast-delivery-service-increased-fees-with-no-warning-and-now/m-p/6009#M2378 <P>I was on a custom Doordash Drive plan with Toast and so I would pay $3.49 per delivery + $1 extra per extra mile.&nbsp; Then Toast sent an email that Toast Delivery Services charges would be automatically removed from my credit card deposits, whereas before I would be billed monthly and could pay that on my own time.&nbsp; This change I felt was drastic, but in addition they moved my rate up to $6.99 per delivery + a $.5 Toast charge per delivery, without telling me.&nbsp; This feels shadier than the $.99 fee they tried to add to online orders.&nbsp; Anyone else experience this?&nbsp; Toast basically told me it's Doordash Drive's fault.&nbsp; But this change coincided with a TOAST update to billing, and they never told me about a price change to what's called "TOAST Delivery Services."</P> Tue, 10 Oct 2023 18:48:01 GMT olisquare 2023-10-10T18:48:01Z https://community.toasttab.com/t5/restaurant-operations/toast-delivery-service-increased-fees-with-no-warning-and-now/m-p/6009#M2378 <P>I was on a custom Doordash Drive plan with Toast and so I would pay $3.49 per delivery + $1 extra per extra mile.&nbsp; Then Toast sent an email that Toast Delivery Services charges would be automatically removed from my credit card deposits, whereas before I would be billed monthly and could pay that on my own time.&nbsp; This change I felt was drastic, but in addition they moved my rate up to $6.99 per delivery + a $.5 Toast charge per delivery, without telling me.&nbsp; This feels shadier than the $.99 fee they tried to add to online orders.&nbsp; Anyone else experience this?&nbsp; Toast basically told me it's Doordash Drive's fault.&nbsp; But this change coincided with a TOAST update to billing, and they never told me about a price change to what's called "TOAST Delivery Services."</P> Tue, 10 Oct 2023 18:48:01 GMT https://community.toasttab.com/t5/restaurant-operations/toast-delivery-service-increased-fees-with-no-warning-and-now/m-p/6009#M2378 olisquare 2023-10-10T18:48:01Z https://community.toasttab.com/t5/restaurant-operations/toast-delivery-service-increased-fees-with-no-warning-and-now/m-p/6028#M2388 <P>Hey,&nbsp;<SPAN class="mention" data-mention="@olisquare"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/1737">@olisquare</a>, I</SPAN>&nbsp;apologize for the billing changes with TDS; I will escalate this to my team for more information.&nbsp;</P> Wed, 11 Oct 2023 05:47:22 GMT https://community.toasttab.com/t5/restaurant-operations/toast-delivery-service-increased-fees-with-no-warning-and-now/m-p/6028#M2388 Rob 2023-10-11T05:47:22Z