https://community.toasttab.com/t5/restaurant-operations/refund-a-credit-or-debit-card-that-wasn-t-used-as-payment/m-p/6059#M2403 <P>You would need unlinked refunds enabled for your restaurant as well as the permission. I don't think it is something that is on by default so you most likely will need to contact support for help with that.&nbsp;</P> Wed, 11 Oct 2023 22:31:09 GMT rcmck 2023-10-11T22:31:09Z https://community.toasttab.com/t5/restaurant-operations/refund-a-credit-or-debit-card-that-wasn-t-used-as-payment/m-p/6058#M2402 <P>How can I do a refund to a card that wasn't used. Someone needed to be refunded but there card that was used was fraud and closed so they need refunded to a new card how do I do this??</P> Wed, 11 Oct 2023 22:23:29 GMT https://community.toasttab.com/t5/restaurant-operations/refund-a-credit-or-debit-card-that-wasn-t-used-as-payment/m-p/6058#M2402 Jackboy86 2023-10-11T22:23:29Z https://community.toasttab.com/t5/restaurant-operations/refund-a-credit-or-debit-card-that-wasn-t-used-as-payment/m-p/6059#M2403 <P>You would need unlinked refunds enabled for your restaurant as well as the permission. I don't think it is something that is on by default so you most likely will need to contact support for help with that.&nbsp;</P> Wed, 11 Oct 2023 22:31:09 GMT https://community.toasttab.com/t5/restaurant-operations/refund-a-credit-or-debit-card-that-wasn-t-used-as-payment/m-p/6059#M2403 rcmck 2023-10-11T22:31:09Z