topic Re: Will there be another POS update soon? in Restaurant Operations

Will there be another POS update soon?

K-Gall-03 — Sun, 15 Oct 2023 12:18:21 GMT

I know there is now the POS 3.0, however it seems to pose a lot of unnecessary extra steps for the FOH. Are you working on addressing this issues and coming out with an update, like a 3.1 or 3.2 even?
So far, this update is not more user friendly and gives my servers extra steps, which causes them to spend more time at the POS, which means less time selling, longer table times, less turnover, therefore less money for my staff and the restaurant.

Please address these issues.

Thank you

Re: Will there be another POS update soon?

BM — Wed, 18 Oct 2023 01:06:24 GMT

Absolutely agree. So much LESS efficient. What were they thinking??!

Re: Will there be another POS update soon?

thewoodennickel — Wed, 18 Oct 2023 20:14:55 GMT

Came here to ask this question and spent an hour on the phone with Toast this morning. SUPER frustrating!!!!!

Re: Will there be another POS update soon?

adamj — Wed, 18 Oct 2023 20:34:21 GMT

@jane I'm sure Jane can add updates for us

Re: Will there be another POS update soon?

RE — Wed, 18 Oct 2023 22:02:41 GMT

Agreed - less efficient. Also, just moving things from one side of the screen to the other does NOT equal update for the better. I have yet to find anything that works for the better with this new update.