https://community.toasttab.com/t5/restaurant-operations/house-account-order-reappeared-on-kds-a-week-after-fulfilled/m-p/7496#M3111 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/5014">@Rob_C</a></SPAN>, thanks for reaching out; it could be a sync issue. Did you notice this old ticket appearing on all your devices or just one KDS?&nbsp;</P> Wed, 06 Dec 2023 20:25:58 GMT Rob 2023-12-06T20:25:58Z https://community.toasttab.com/t5/restaurant-operations/house-account-order-reappeared-on-kds-a-week-after-fulfilled/m-p/7484#M3101 <P>I have a house account customer that had an event last month that has reappeared on the KDS just this week. &nbsp;Any thoughts on why that would happen?</P> Wed, 06 Dec 2023 16:08:40 GMT https://community.toasttab.com/t5/restaurant-operations/house-account-order-reappeared-on-kds-a-week-after-fulfilled/m-p/7484#M3101 Rob_C 2023-12-06T16:08:40Z https://community.toasttab.com/t5/restaurant-operations/house-account-order-reappeared-on-kds-a-week-after-fulfilled/m-p/7496#M3111 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/5014">@Rob_C</a></SPAN>, thanks for reaching out; it could be a sync issue. Did you notice this old ticket appearing on all your devices or just one KDS?&nbsp;</P> Wed, 06 Dec 2023 20:25:58 GMT https://community.toasttab.com/t5/restaurant-operations/house-account-order-reappeared-on-kds-a-week-after-fulfilled/m-p/7496#M3111 Rob 2023-12-06T20:25:58Z