topic Re: Delete/Undo Driver Shift Review? in Restaurant Operations

Delete/Undo Driver Shift Review?

rodeak — Wed, 06 Dec 2023 17:51:09 GMT

This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done?

Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete it so we can add the missing check (so the tip or cash owed are accounted to the correct driver). We deliver in house I'm not sure if anyone else has run into this. Thanks.

Re: Delete/Undo Driver Shift Review?

rcmck — Wed, 06 Dec 2023 18:27:48 GMT

I can't say for sure if it is any different for a delivery driver, but reopening a shift for any other employee is possible. https://doc.toasttab.com/doc/platformguide/platformReopeningAShift.html

Re: Delete/Undo Driver Shift Review?

Rob — Wed, 06 Dec 2023 20:33:44 GMT

Thank you for getting in touch! The process for the delivery driver is the same, so the article attached by rcmck should work for you. I have also attached an article in case you have any further questions!

Reopen an Employee's Shift From Previous Days