topic Re: KDS Duplicate Screen Option? in Restaurant Operations

KDS Duplicate Screen Option?

RedPine — Sun, 24 Dec 2023 17:50:40 GMT

Is there away to connect a secondary monitor to the existing KDS to duplicate what's showing on the screen? The days that we are short an expo, or they are busy running food, the KDS is being turned back and forth for kitchen staff to see what's next to prepare. If there's a way to duplicate the monitor onto a large TV type screen mounted above the existing KDS, that would be incredibly helpful. I don't see any ports on the KDS to make this happen....any ideas/options? It wouldn't be used to clear items, just simply a large visual of what's on the existing KDS.

Re: KDS Duplicate Screen Option?

rcmck — Sun, 24 Dec 2023 18:19:33 GMT

Do you know which KDS models you have? Flex or the Elo V2 or V4?

Re: KDS Duplicate Screen Option?

RedPine — Sun, 24 Dec 2023 19:33:41 GMT

I don't know offhand what model we have. It's mounted on a swivel bracket and went into operation June 2022.

Re: KDS Duplicate Screen Option?

rcmck — Sun, 24 Dec 2023 20:25:43 GMT

Ok, most likely a flex, on the backside there is a micro hdmi port (colored blue), you just need to a micro hdmi to hdmi cord or micro to hdmi adapter, like this https://www.amazon.com/Amazon-Basics-Flexible-Durable-18Gpbs/dp/B07KSDB25X/ you also need to change some setting on the KDS in the system settings as well as device settings in the toast app.

Under display in system settings, goto HDMI, Screen Rotation and set to 0

Under device setup in the toast app go to force mirror and toggle that on.

Re: KDS Duplicate Screen Option?

RedPine — Sun, 24 Dec 2023 20:40:35 GMT

Thanks so much for the info and detailed instructions. I'll be back onsite next week and will let you know if this works. Thanks again and Merry Christmas.

Re: KDS Duplicate Screen Option?

RedPine — Fri, 02 Feb 2024 21:18:08 GMT

We finally got a large TV to extend/mirror the KDS...your instructions were spot-on and everything works perfectly. Thank you again so much for the reply and wonderful instructions.