topic Tipping Options in Restaurant Operations

Tipping Options

AMOSES23 — Sun, 07 Jan 2024 00:20:25 GMT

Hi, is there a way to customize the way the tip option displays on the POS that the customer sees? Would like to enable tipping w/o the customer going through tipping prompts and w/o being compelled to tip. Please advise. Thanks

Re: Tipping Options

rcmck — Sun, 07 Jan 2024 01:50:43 GMT

I'm a little confused about what you are trying to achieve, you want them to be able to tip but not be prompted to tip? If that is correct the only thing you can do is disable altogether, or set the default tip option to none, but it will still show on the screen with the signature. Or not use digital receipts altogether and customers can add a tip if they want when signing the slip.

Re: Tipping Options

AMOSES23 — Sun, 07 Jan 2024 05:38:26 GMT

Thanks for the reply..basically can Toast be customized to show the display to Tip or None..if they click Tip, then the customer can enter the amount

Re: Tipping Options

au79teahouse — Sun, 07 Jan 2024 06:23:14 GMT

You can't have only two options "tip" or "no tip" shown on screen.
The preset tip options are:
1. No tip
2. preset amount/percentage1
3. preset amount/percentage2
4. preset amount/percentage3
5. custom tip

However, you can set the preset tip dollar amount and percentage to all 0 and it will display as in
No tip, $0/0%, $0/0%, $0/0%, Custom tip

Customers may find it weird when they see it. This is only way to achieve your goal since there is no way to disable the preset amount/percentage (from my understanding).

Re: Tipping Options

TSBCCB — Wed, 13 Nov 2024 02:53:15 GMT

How are you getting the Custom Tip option to display? I cannot figure it out!

Re: Tipping Options

au79teahouse — Wed, 13 Nov 2024 05:50:50 GMT

Custom tip is displayed as "other" by default. I don't think there is a setting for it.