topic Re: Allow multiple of the same discount in Restaurant Operations

Allow multiple of the same discount

Kirsten_H — Thu, 08 Feb 2024 17:42:36 GMT

We are located in a resort area, and a couple of the resorts/timeshares offer discounted meal vouchers to their owners. The vouchers are presented and treated like a discount on the meal. We then invoice the resort/timeshare for the redemptions. Our guests can purchase multiple vouchers to be applied to their bill. The discount is set to a fixed $ off on the entire check. I've checked the 'Allow with other discounts' box, but apparently that doesn't work on this type of coupon.

Do I have any options other than making it an open $ amount and locking it to manager permissions?

Re: Allow multiple of the same discount

Rob — Thu, 08 Feb 2024 17:55:51 GMT

Hey @Kirsten_H, I'm not sure I understand. Is the issue you can't apply more than one coupon to a given check?

Re: Allow multiple of the same discount

Kirsten_H — Thu, 08 Feb 2024 18:05:51 GMT

Correct. The vouchers are worth $25.00, and a customer can have multiple vouchers, but we can only apply one to the check.

Re: Allow multiple of the same discount

Rob — Thu, 08 Feb 2024 18:12:43 GMT

Okay, gotcha; try the steps below; let me know if that helps!

Get Started with Discounts

Re: Allow multiple of the same discount

Rob — Thu, 08 Feb 2024 18:17:22 GMT

Assuming you already did this and it didn't work, then you would have to change it as it says in the "Note" section and make the discount set to fixed check or open. Which I believe you noted in the original message.

Re: Allow multiple of the same discount

rcmck — Thu, 08 Feb 2024 18:18:10 GMT

There are bulk discounts, but they don't work in the way that you are trying to use it, just applies the same discount to multiple eligible items on the check.

Since the voucher is basically being treated as a form of payment, could you just create another payment method for them and apply them to the check like cash?

Re: Allow multiple of the same discount

Kirsten_H — Thu, 08 Feb 2024 19:05:45 GMT

This is how I set up the discount, but it does not allow multiple of the same one.

Re: Allow multiple of the same discount

Kirsten_H — Thu, 08 Feb 2024 19:08:02 GMT

I didn't really mean to his this as the 'accept as solution' button, but your idea was on my list of solutions. Setting it up as a payment creates a little more accounting havoc, could also be a viable solution.

Re: Allow multiple of the same discount

Kirsten_H — Thu, 08 Feb 2024 19:25:03 GMT

I ended up making it an open $ comp requiring a manager. We'll see how that goes. After thinking about it, making it a payment would complicate the accounting beyond it's existing complexity.

Thanks for the input!

Re: Allow multiple of the same discount

au79teahouse — Fri, 09 Feb 2024 04:09:09 GMT

This method might be stupid but it's an idea. What is the average number of vouchers used? If it's not a lot, let's say, average is around 4 vouchers, you could set up 5 check level discounts with different discount amount such as $25(1 voucher), $50(2), $75(3), and $100(4). You could also set up the minimum amount spent at check level for each discount so discount buttons are displayed only when minimum is met. Anything greater than $100 or 4 vouchers will require a manager to apply open $ comp. This way, your cashiers can still handle some of the vouchers and they don't need to request for a manager every time when someone uses a voucher. I would also include this in my next update on the feature request post. It would be nice to be able to apply the same discount more than one time.

Re: Allow multiple of the same discount

Kirsten_H — Fri, 09 Feb 2024 15:00:41 GMT

@au79teahouse that is a brilliant option, actually. A lot of times it's just 2 vouchers, but I've seen up to 4 or 5. I'll run your idea by my people. Thank you for your input!