https://community.toasttab.com/t5/restaurant-operations/online-order-aheads-not-able-to-assign-delivery-driver/m-p/9086#M3820 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/397">@thaze</a></SPAN>, this might be a filter issue; check the advanced filters under Delivery Mode.<BR /><BR /><A href="https://central.toasttab.com/s/article/Delivery-Mode-1493048871021" target="_blank"><U>Get Help with </U><STRONG><U>Delivery</U></STRONG><U> Mode, and Dispatch Drivers</U></A><BR /><BR /><IMG style="width:44.7%;" src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/toast.response.lithium.com/RESPONSEIMAGE/b03b3151-33a4-48bc-9c25-ec06cbc27a5d.default.png" />&nbsp;<BR /><BR />Try the filters on the orders hub and check the date range.<BR /><A href="https://central.toasttab.com/s/article/How-do-I-view-future-orders-on-toast-pos" target="_blank"><U>View </U><STRONG><U>Future</U></STRONG><U> </U><STRONG><U>Orders</U></STRONG><U> on the POS</U></A><BR /><BR /><BR />Could also try a data resync as well&nbsp;<BR /><A href="https://central.toasttab.com/s/article/Resyncing-All-Data-on-Your-Devices" target="_blank"><STRONG><U>Resync</U></STRONG><U> </U><STRONG><U>All</U></STRONG><U> </U><STRONG><U>Data</U></STRONG><U> on Your Devices</U></A><BR />&nbsp;</P> Tue, 20 Feb 2024 19:30:22 GMT Rob 2024-02-20T19:30:22Z https://community.toasttab.com/t5/restaurant-operations/online-order-aheads-not-able-to-assign-delivery-driver/m-p/8878#M3702 <P>With the new update, when someone places an online order for a day ahead, we are unable to assign a delivery driver to that order today. The order doesn't show up on the screen. No settings have been changed in the back-end, I'm not sure what the issue is here or why this is happening.</P> Sun, 11 Feb 2024 22:16:33 GMT https://community.toasttab.com/t5/restaurant-operations/online-order-aheads-not-able-to-assign-delivery-driver/m-p/8878#M3702 thaze 2024-02-11T22:16:33Z https://community.toasttab.com/t5/restaurant-operations/online-order-aheads-not-able-to-assign-delivery-driver/m-p/9086#M3820 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/397">@thaze</a></SPAN>, this might be a filter issue; check the advanced filters under Delivery Mode.<BR /><BR /><A href="https://central.toasttab.com/s/article/Delivery-Mode-1493048871021" target="_blank"><U>Get Help with </U><STRONG><U>Delivery</U></STRONG><U> Mode, and Dispatch Drivers</U></A><BR /><BR /><IMG style="width:44.7%;" src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/toast.response.lithium.com/RESPONSEIMAGE/b03b3151-33a4-48bc-9c25-ec06cbc27a5d.default.png" />&nbsp;<BR /><BR />Try the filters on the orders hub and check the date range.<BR /><A href="https://central.toasttab.com/s/article/How-do-I-view-future-orders-on-toast-pos" target="_blank"><U>View </U><STRONG><U>Future</U></STRONG><U> </U><STRONG><U>Orders</U></STRONG><U> on the POS</U></A><BR /><BR /><BR />Could also try a data resync as well&nbsp;<BR /><A href="https://central.toasttab.com/s/article/Resyncing-All-Data-on-Your-Devices" target="_blank"><STRONG><U>Resync</U></STRONG><U> </U><STRONG><U>All</U></STRONG><U> </U><STRONG><U>Data</U></STRONG><U> on Your Devices</U></A><BR />&nbsp;</P> Tue, 20 Feb 2024 19:30:22 GMT https://community.toasttab.com/t5/restaurant-operations/online-order-aheads-not-able-to-assign-delivery-driver/m-p/9086#M3820 Rob 2024-02-20T19:30:22Z