topic Re: Pre Modifiers not showing on handheld POS devices in Restaurant Operations

Pre Modifiers not showing on handheld POS devices

hopeh2o — Thu, 29 Feb 2024 19:25:01 GMT

I have set up pre-modifiers for our menus and they are assigned correctly, but they do not show up when our servers are using toast go2 handheld pos. They only show up on the terminal POS. Am I missing something?

Re: Pre Modifiers not showing on handheld POS devices

Rob — Thu, 29 Feb 2024 20:11:15 GMT

I would try to re-syn the data on one handheld; if that works, do it to the rest.

Resync All Data on Your Devices
My published changes are not showing up on my Toast POS device.

Re: Pre Modifiers not showing on handheld POS devices

josh212 — Sat, 02 Mar 2024 15:39:38 GMT

@hopeh2o check the display settings and resolution for the actual android device as well as the rows and columns in device setup

Re: Pre Modifiers not showing on handheld POS devices

Sydney042100 — Tue, 05 Mar 2024 02:05:56 GMT

It could also be that the item is not toggled to "use pre-modifiers". I had this issue and it was an easy fix!