Takeout Order Name and Phione

SteveKurland — Tue, 05 Mar 2024 22:17:23 GMT

Hi-

I've asked this question to several Toast staff. When a guest walks in to order takeout, we are required to enter a phone number or skip the screen. The only way to remedy this is to remove the phone # option entirely, which impacts all of our other orders that need phone numbers. This wasn't a problem about a year ago. It became a problem on the last update before the Toast became "Classic Toast". It's very frustrating, requiring extra, time-consuming steps on many orders. It is also easy to ring in the order, forget to skip the phone # entry, leaving the order on the screen instead of sending it to the kitchen. I'm happy to review it with someone.

Re: Takeout Order Name and Phione

rcmck — Wed, 06 Mar 2024 00:16:11 GMT

You can create another dining option just for walk-in takeout customers with a behavior of dine-in, this ill remove the prompt for telephone when you switch to that dining option but remain for your other takeout dinging options.

topic Takeout Order Name and Phione in Restaurant Operations

Takeout Order Name and Phione

Re: Takeout Order Name and Phione