topic Re: Adding Direct deposit without Plaid in Restaurant Operations

Adding Direct deposit without Plaid

DavidBrock — Thu, 07 Mar 2024 18:23:33 GMT

So I have hired a few guys and I am trying to set up their Direct deposit, but toast is asking me to go thru plaid. I know I have just put in the account and routing for people without using plaid. Things have changed, I went to the help articles and found several articles saying I can without using plaid. Is there anyone here that can help. I did call toast payroll and that wasn't any help. Support is terrible

Re: Adding Direct deposit without Plaid

DavidBrock — Thu, 07 Mar 2024 18:24:56 GMT

https://central.toasttab.com/s/article/Toast-Payroll-Managing-Direct-Deposits#Adding_a_direct_deposit_account

This is the article I was referring to

Re: Adding Direct deposit without Plaid

Rob — Thu, 07 Mar 2024 18:45:32 GMT

Are you getting an error message? Based on the steps you shared you should be able to set it up without plaid.

"Select the X in the top-right corner. A new pop-up will appear that says Can't find your bank account? Choose Add bank account to return to the previous iteration of the direct deposit page and then follow these steps.

Re: Adding Direct deposit without Plaid

DavidBrock — Thu, 07 Mar 2024 18:58:31 GMT

I get to that screen and i click on Add bank account. Then plaid shows up i close it and the next menu never appears. Step 2 never appears or happens