https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10167#M4255 <P>If you already haven't, I would reach out to support for troubleshooting help. Then I can escalate and move the case for more help if needed. &nbsp;</P> Thu, 25 Apr 2024 15:16:10 GMT Rob 2024-04-25T15:16:10Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10165#M4253 <P>My&nbsp;Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip.&nbsp; Only swipe works.&nbsp;&nbsp;</P><P>Any suggestions or similar experiences?</P><P>Dominic</P> Thu, 25 Apr 2024 14:59:45 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10165#M4253 DBD 2024-04-25T14:59:45Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10166#M4254 <P>NOTE:&nbsp; I have updated the firmware as suggested in:&nbsp;<A href="https://community.toasttab.com/t5/restaurant-operations/kiosk-card-reader-issues/td-p/5393" target="_blank">https://community.toasttab.com/t5/restaurant-operations/kiosk-card-reader-issues/td-p/5393</A></P> Thu, 25 Apr 2024 15:05:34 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10166#M4254 DBD 2024-04-25T15:05:34Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10167#M4255 <P>If you already haven't, I would reach out to support for troubleshooting help. Then I can escalate and move the case for more help if needed. &nbsp;</P> Thu, 25 Apr 2024 15:16:10 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10167#M4255 Rob 2024-04-25T15:16:10Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10170#M4258 <P>Have you checked the EMV is enabled?</P> Thu, 25 Apr 2024 18:36:19 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/10170#M4258 au79teahouse 2024-04-25T18:36:19Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/14447#M6008 <P>What does that mean?</P><P>&nbsp;</P> Sun, 16 Mar 2025 00:32:35 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/14447#M6008 Roswellnascar 2025-03-16T00:32:35Z https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/14507#M6027 <P>Hey, great question!&nbsp;<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-03-19 at 4.36.29 PM.png" style="width: 899px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/2046iD1A46B32BC1A5608/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-03-19 at 4.36.29 PM.png" alt="Screenshot 2025-03-19 at 4.36.29 PM.png" /></span><BR /><BR /><A class="CoveoResultLink" tabindex="0" title="EMV Payments FAQ" href="https://central.toasttab.com/s/article/EMV-FAQ" aria-label="EMV Payments FAQ" target="_blank"><SPAN class="coveo-highlight">EMV</SPAN><SPAN>&nbsp;</SPAN>Payments FAQ</A></P> Wed, 19 Mar 2025 21:37:35 GMT https://community.toasttab.com/t5/restaurant-operations/toast-tap-direct-attach/m-p/14507#M6027 Rob 2025-03-19T21:37:35Z