topic Re: MAXIMUM Discount Amount Possiblity? in Restaurant Operations

MAXIMUM Discount Amount Possiblity?

Jason — Sat, 14 Jan 2023 15:10:17 GMT

Hi Toast Community!

How come there isn't an options in Discounts to set a MAXIMUM discount. You can set a min/max spend for the discount to work, but shouldn't there be to set the maximum amount an employee or Toast will take off? Or am I missing a setting?

Thanks!

Jason

Re: MAXIMUM Discount Amount Possiblity?

rcmck — Sat, 14 Jan 2023 16:16:19 GMT

No there isn't, what are you trying to achieve? The discounts themselves are limiting depending on configuration, like a fixed amount or percentage off.

Re: MAXIMUM Discount Amount Possiblity?

Jason — Sat, 14 Jan 2023 16:29:36 GMT

I'm really surprised Toast doesn't have that option. The example would be a coupon (discount code) that says 20% your total check but the maximum discount is $20. The way it is now, Toast would do the 20% unlimited, so if the person spent $9000 as a silly example, it would give off 20% of that. If you do the Open % Discount, you can avoid that, but now you're replying on the employee to calculate what the 20% off would be and remember not to go over the maximum. Super-problematic.

Re: MAXIMUM Discount Amount Possiblity?

rcmck — Sat, 14 Jan 2023 17:08:55 GMT

Ok, yeah, not at this time anyway, if you have access to the ideas hub beta I would submit it there. The only thing I can think of as a workaround would be to have two discounts, one that is 20% off up to a max check of $100 and another discount that is $20 off with a minimum check of $100, not ideal but would be better than them doing math on the fly.

Re: MAXIMUM Discount Amount Possiblity?

Jason — Sat, 14 Jan 2023 22:16:35 GMT

Great solution for now, thanks so much!

Re: MAXIMUM Discount Amount Possiblity?

josh212 — Wed, 18 Jan 2023 05:39:48 GMT

It will max out at 20% of 100 and the rest of the check will not be discounted

Re: MAXIMUM Discount Amount Possiblity?

ToastyToast — Mon, 14 Aug 2023 17:00:54 GMT

A bit late to this game but I agree with Jason, having the fixed % discounts have a max discount amount at the item level would be great. I have a 'cheers' discount set up in my system that is a 100% discount, intended for small gifts like giving guests a free cookie. However, since can't cap it, it can be used for more expensive things and it's quite hard to control that without itemizing the discount. Alternatively, 'requiring reason' after a certain dollar amount would also be super helpful e.g. is discount is used for more than $10, automatically require a reason.

Re: MAXIMUM Discount Amount Possiblity?

Rob — Mon, 14 Aug 2023 20:09:30 GMT

Hey @ToastyToast, not late at all! I will let our team know about this feedback, and thanks for posting!

Re: MAXIMUM Discount Amount Possiblity?

Kirsten_H — Thu, 18 Jan 2024 22:09:54 GMT

Even later to the conversation - we offer meals up to a specific value to staff, and require them to be rung in and comp'd. This is a 100% fixed discount, but the min and max value as stated won't work in this case. It would be nice to have a max comp amount as an allowed value in the discount setup.

Re: MAXIMUM Discount Amount Possiblity?

rcmck — Thu, 18 Jan 2024 22:55:53 GMT

If it is up to a specific value that they get comped could you not just create a discount with a fixed dollar amount for the amount you allow it up to?This would also allow them to get higher priced items and still get that amount off and they would owe the remaining balance.

Re: MAXIMUM Discount Amount Possiblity?

Kirsten_H — Thu, 18 Jan 2024 22:59:51 GMT

Yeah, I guess that's a good option. So if we allowed $18.00, and someone had an item for $14.00, it would discount the whole amount, and if the total was $20.00, then it would only comp $18?

I have a terrible tendency to do things the hard way first... Thank you!

Re: MAXIMUM Discount Amount Possiblity?

rcmck — Thu, 18 Jan 2024 23:33:43 GMT

Yeah it would only discount down to zero if it was less than the discount amount, and if it was more it would discount the $18 and they would owe $2

Re: MAXIMUM Discount Amount Possiblity?

vampire — Sat, 25 May 2024 19:27:19 GMT

This doesn't seem to work for me. if the check Amount exceed the max value $ then the specific Discount option does not show.