topic Re: Take out tipping request in Restaurant Operations

Take out tipping request

Chefambie — Thu, 06 Jun 2024 12:57:00 GMT

Is it possible to set take out tip request at 5-10-15%. which would be different than the 15-20-22 percent request for dine in customers. My take out customers are complaining that the request is unreasonable.

Re: Take out tipping request

Rob — Thu, 06 Jun 2024 15:53:31 GMT

I believe this is a feature request. I don't think you can have separate tip options for dine-in and takeout, but I have attached our articles about tip options.

Set Up Tip Options
Display Suggested Tip Amounts on Receipts

Re: Take out tipping request

Chefambie — Thu, 06 Jun 2024 16:42:28 GMT

Toast is a restaurant service, time to get tight with the news. Guests don’t want to tip for take out on the same levels that they do for dine in service. This should be a simple fix. How does a small operator in a seasonal community support floor staff? They are getting stiffed because take out tip request starts at 15% . Did you see the today show feature on tipping trends this morning? We need a solution better than Toast doesn’t have that option.

Re: Take out tipping request

Rob — Thu, 06 Jun 2024 18:48:33 GMT

These are just tip suggestions; customers can still select "custom tip" and add the amount they feel it should be.

Manage the Guest Checkout Process