topic Re: Unable to onboard new staff members, the next(continue) button is not accessible in Restaurant Operations https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10952#M4609 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0028.png" style="width: 999px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1553i9AFA8B8B1D9C6A40/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="IMG_0028.png" alt="IMG_0028.png" /></span></P> Fri, 07 Jun 2024 14:22:23 GMT Tommywalker 2024-06-07T14:22:23Z Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10947#M4607 <P>Wether using Safari or Google Chrome in Toast Payroll, the next(continue) button is not accessible to navigate from the basic info screen to go to the following screens to complete the onboarding process. Has anyone found a work around?</P> Fri, 07 Jun 2024 11:42:57 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10947#M4607 Tommywalker 2024-06-07T11:42:57Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10948#M4608 <P>I would try to adjust your screen resolution, maybe zoom out with (CMD -) could you provide a screenshot of the issue?</P> Fri, 07 Jun 2024 14:14:32 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10948#M4608 Rob 2024-06-07T14:14:32Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10952#M4609 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0028.png" style="width: 999px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1553i9AFA8B8B1D9C6A40/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="IMG_0028.png" alt="IMG_0028.png" /></span></P> Fri, 07 Jun 2024 14:22:23 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10952#M4609 Tommywalker 2024-06-07T14:22:23Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10954#M4610 <P>Thank you for responding, i am using an ipad pro as i have for all of the previous onboarding. Odd that the button is no longer available. I tried to change the orientation as well. I am able to scroll up and down on the screen, just do no the button to proceed to the next screen.</P> Fri, 07 Jun 2024 14:23:47 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10954#M4610 Tommywalker 2024-06-07T14:23:47Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10955#M4611 <P>Interesting, thanks for the screenshot. I don't have an answer at this moment, but I will relay this to my team and see if they have anything else to try!&nbsp;</P> Fri, 07 Jun 2024 14:27:18 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10955#M4611 Rob 2024-06-07T14:27:18Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10956#M4612 <P>Thank you very much!</P> Fri, 07 Jun 2024 14:29:09 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10956#M4612 Tommywalker 2024-06-07T14:29:09Z Re: Unable to onboard new staff members, the next(continue) button is not accessible https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10960#M4613 <P>One thing I usually do for issues like this is to right-click and select "inspect," and then click the mobile button in the top right section of the screen looks like this.&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-06-07 at 9.33.05 AM.png" style="width: 99px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1556iE4A16D61E5DDB96C/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-06-07 at 9.33.05 AM.png" alt="Screenshot 2024-06-07 at 9.33.05 AM.png" /></span> Then you should get bars around your image that you can manipulate; maybe see if the next button pops up. The bars look like this<BR />&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-06-07 at 9.33.59 AM.png" style="width: 135px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1555i05C0FE0C7815DA5D/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-06-07 at 9.33.59 AM.png" alt="Screenshot 2024-06-07 at 9.33.59 AM.png" /></span></P> Fri, 07 Jun 2024 14:39:32 GMT https://community.toasttab.com/t5/restaurant-operations/unable-to-onboard-new-staff-members-the-next-continue-button-is/m-p/10960#M4613 Rob 2024-06-07T14:39:32Z