topic Trying to track fulfillment value by time of day? in Restaurant Operations

Trying to track fulfillment value by time of day?

Kendall — Sat, 27 Jul 2024 15:18:15 GMT

I'm trying to get a report or even just a csv download that includes the value of the ticket that was fulfilled.

So far I'm only seeing time basically. We are looking to understand the average time to fulfill and the value of what is being fulfilled so we can better manage and incentivize the kitchen crew.

There a few place that summarize this but it seems adding the value to the fulfillment reports would be easy enough but can't seem to find a way to do it.

Re: Trying to track fulfillment value by time of day?

Sydney042100 — Sat, 27 Jul 2024 18:45:20 GMT

@Kendall When you say the value of what it being fulfilled, do you mean quantity of tickets? Net sales per station? Can you please clarify?

Re: Trying to track fulfillment value by time of day?

Kendall — Sat, 27 Jul 2024 19:11:34 GMT

The $ value of what was on the KDS ticket

Re: Trying to track fulfillment value by time of day?

Sydney042100 — Mon, 29 Jul 2024 15:15:12 GMT

Unfortunately there is no way to track sales per station without having to jump back and fourth from multiple reports. Something we utilize is ticket times per station and challenge the team to get food out fast, beat their previous average, etc. If you go to the device set up on your terminal > kitchen set up > average fulfillment time > yes

This will enable the timer on the KDS Terminals!

Re: Trying to track fulfillment value by time of day?

Kendall — Mon, 29 Jul 2024 15:21:02 GMT

How do we make a product recommendation? This would seem to be an easy enhancement to the reports.

Simply beating average time doesn't help make business decisions related to incentives.

Re: Trying to track fulfillment value by time of day?

Sydney042100 — Mon, 29 Jul 2024 15:36:55 GMT

@Kendall I just tagged you in a feature request post!