topic drink orders in Restaurant Operations

drink orders

Daking707 — Thu, 15 Aug 2024 22:45:07 GMT

We have a downstairs party room the terminal and hand held are both assigned to that specific printer. I can print checks no problem but the orders are going to our main bar upstairs. Anyone else experience this before?

Re: drink orders

rcmck — Thu, 15 Aug 2024 23:12:21 GMT

Was it working as expected and just started printing to the wrong bar, or is this something you are trying to setup for the first time?

Re: drink orders

Daking707 — Thu, 15 Aug 2024 23:29:24 GMT

So it was set up during the installation but we hadn't tested it since we went live.

Re: drink orders

rcmck — Thu, 15 Aug 2024 23:41:05 GMT

Thanks, could you share screenshots of your prep station setup as well as item routing if possible?