topic Re: Auto-Clock outs are a problem in Restaurant Operations

Auto-Clock outs are a problem

LookoutTavernAZ — Fri, 16 Aug 2024 04:30:22 GMT

Hello, we sometimes have a decent number of employees who forget to clock-out and therefore are auto-clocked out at 5am by the system. This is easy to see in the labor reports, however, a manager must manually check every day and action this. Is there a way to get a notification if someone is auto-clocked out?

How do you normally deal with people not clocking out?

We've had instances where we run payroll and forget to check the auto-clocks and people get paid for extra hours.

Re: Auto-Clock outs are a problem

au79teahouse — Sat, 17 Aug 2024 01:31:05 GMT

How do you normally deal with people not clocking out?

First, informing them about the issue verbally. If it has become a pattern, write them up.

It would be a good idea there is someone to audit the time entry before sending it off for many reasons... time theft, improper break times, etc

Re: Auto-Clock outs are a problem

Sydney042100 — Sat, 17 Aug 2024 19:48:00 GMT

@LookoutTavernAZ Have you used the "close out day report"? I train my managers to check this every night prior to leaving. If a cash drawer is open still, people are clocked in, or there are open checks, they will appear here. It's the last thing I do before I leave the building at night to ensure that my day is properly closed and there are no auto-clock outs.

I am attaching a Toast Article with more information for you below!

https://central.toasttab.com/s/article/Close-Out-Day-Z-Report-Auto-Capture

Re: Auto-Clock outs are a problem

HearthpizzeriaB — Tue, 17 Sep 2024 23:04:03 GMT

I agree with this. Being the last person out the door makes it easy to do the forced clock outs at the end of your night.