topic ONLINE ORDERING NEW GLITCH in Restaurant Operations

ONLINE ORDERING NEW GLITCH

T1448L — Tue, 24 Sep 2024 12:31:36 GMT

Good morning,

Yesterday, I noticed a new glitch with online orders. Please forward to the relevant team to get this fixed.

MAX/MIN modifier rules are not being followed. For example, certain items, my customer is able to choose up to 2 modifiers, but it is letting them choose unlimited amounts. See attached pictures for reference.

Re: ONLINE ORDERING NEW GLITCH

Rob — Tue, 24 Sep 2024 14:42:04 GMT

Thanks for reaching out to the community! Have you reached out to support about this issue?

Re: ONLINE ORDERING NEW GLITCH

T1448L — Tue, 24 Sep 2024 15:11:02 GMT

I have not. I was hoping you can pass this along to the relevant teams. I have checked multiple restaurants with toast OO. and it seems that this issue is widespread.

Re: ONLINE ORDERING NEW GLITCH

rcmck — Tue, 24 Sep 2024 15:58:50 GMT

I am noticing it as well, though it will not let you add to the cart if you have more than allowed selected.

Re: ONLINE ORDERING NEW GLITCH

Rob — Thu, 26 Sep 2024 16:39:18 GMT

This issue has been reported resolved as of 9/25/24. Let me know if you are still noticing this issue!

Re: ONLINE ORDERING NEW GLITCH

T1448L — Thu, 26 Sep 2024 17:51:28 GMT

Amazing! Thank you!