topic Toast Gift Card Activation Receipts in Restaurant Operations

Toast Gift Card Activation Receipts

nbunda — Wed, 11 Dec 2024 20:45:14 GMT

The platform release notes for app version 2.80 mention setting up Gift Card activation receipts.

https://doc.toasttab.com/doc/relnotes/techReleaseNotes2_80.html#techRelNote280GiftCardActivationReceipt

It says there should be a blue banner on the Gift Card Setup page to turn these on, but I see no such setting. Has anyone been able to set these up yet?

Re: Toast Gift Card Activation Receipts

rcmck — Wed, 11 Dec 2024 20:57:24 GMT

Not on 2.80 yet to test it, but there are usually several different builds of the release and the release notes just outline what will be in the final release, you may just still be one a build that it is not part of yet.

Re: Toast Gift Card Activation Receipts

nbunda — Wed, 11 Dec 2024 21:07:19 GMT

You're totally right! I just assumed since there's a 2.81 that we were on 2.80, I didn't even think to check - I'm still on 2.79. Do you know if they do rolling releases or does everyone get the new builds at once? An estimated timeline would be awesome. I think the 2.80 notes have been out for at least a month.

Re: Toast Gift Card Activation Receipts

rcmck — Wed, 11 Dec 2024 21:22:29 GMT

Not usually all at once, don't usually see the next release notes until the previous is complete, 2.81 wasn't there several days ago so I wouldn't be surprised if it comes tomorrow or early next week.

Re: Toast Gift Card Activation Receipts

Rob — Wed, 11 Dec 2024 21:26:30 GMT

I'm not certain how the rollouts are managed, but I do know they are organized to roll out slowly. If you'd like, I can request an earlier update for your location. Just let me know the date you'd prefer to be on the new version, and I'll make the request!

Re: Toast Gift Card Activation Receipts

au79teahouse — Wed, 11 Dec 2024 22:29:16 GMT

how can you know everything! Very impressive!👍

Re: Toast Gift Card Activation Receipts

nbunda — Thu, 12 Dec 2024 14:47:08 GMT

Wouldn't you know, I just got updated to 2.80 today!

Re: Toast Gift Card Activation Receipts

HearthpizzeriaB — Sat, 14 Dec 2024 21:25:11 GMT

Great to hear this is coming soon! Ive been with Toast since day 1 as one of their first accounts when they started, and this has been one of the biggest things I have hoped for over the years.

Re: Toast Gift Card Activation Receipts

Rob — Tue, 17 Dec 2024 18:43:30 GMT

Thank you for your continued support and patience while we improve the platform!

Re: Toast Gift Card Activation Receipts

HearthpizzeriaB — Tue, 17 Dec 2024 19:22:57 GMT

2.8 went live for us today! Very happy to have this update!

Re: Toast Gift Card Activation Receipts

Brendin — Wed, 15 Jan 2025 21:02:38 GMT

Hi - Does this essentially mean that we can print out a reciept that we could provide the guest with that could ultimately replace the actual gift card? This would be helpful in the event we ran out of gift cards and the customer wants something to give as a gift? Thanks

Re: Toast Gift Card Activation Receipts

Rob — Wed, 15 Jan 2025 21:17:40 GMT

I don't think it will replace the gift card, but it just confirms the sale and activation of it. If you wanted to use something to replace the gift card you could also take a screenshot of the Card Details window. This could serve as a temporary solution if you run out of physical gift cards and need something to provide to the customer as a gift.

Re: Toast Gift Card Activation Receipts

HearthpizzeriaB — Wed, 15 Jan 2025 21:49:11 GMT

I would use the E gift cards if you run out of physical ones. You can always print out the qr code for an e gift card in the back end.