topic Re: Quick service and Table service in Restaurant Operations

Quick service and Table service

Mara — Tue, 31 Dec 2024 13:49:27 GMT

Our restaurant has counter service quick service coffee and take out as well as sit down table service. I have been trying for months to get help but toast seems to have no idea what I'm trying to accomplish. I have paper credit card slips for the dining room table service so customers can tip and sign on a paper slip. I'd like to have Quick Service customers who come up to the counter to just grab a coffee or take out order be able to sign digitally on the POS. I am sure I am not the only place with both sit down Table and Quick services. Can anyone tell me how to get paper slips for Table service and Digital signatures for Quick service?

Re: Quick service and Table service

rcmck — Tue, 31 Dec 2024 14:12:07 GMT

On just the device or devices in your quick service area, under device setup, digital receipts, set to yes.

Re: Quick service and Table service

Mara — Tue, 31 Dec 2024 14:26:44 GMT

I only have one pos. when I change this it changes for the whole restaurant. I want Table service to be paper slips and Quick service to be digital.

Re: Quick service and Table service

rcmck — Tue, 31 Dec 2024 15:09:35 GMT

Oh sorry, I misunderstood, in that case leave digital receipts off, and when you are on the payment screen for a customer you would like to be digital, tap the top right 3 dot menu, and check digital receipts, this will temporarily switch to digital just for that transaction. You could also set your receipts to digital by default and swap to print temporarily, depends on what you do more of.

Re: Quick service and Table service

rcmck — Tue, 31 Dec 2024 17:24:05 GMT

You will either check or uncheck that box, if digital receipts are on or off.