https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13879#M5799 <P>Sorry to hear about this issue! Do you have a support case open?</P> Tue, 04 Feb 2025 23:39:02 GMT Rob 2025-02-04T23:39:02Z https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13867#M5790 <P>I am also having issues with Doordash displaying DD instead of the customers name, starting with he latest update.&nbsp;</P><P>No changes to any settings.&nbsp;</P><P>&nbsp;</P><P>Same issue as&nbsp;<A href="https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13794" target="_blank" rel="noopener">https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13794</A></P><P>Their solution did not resolve my issue. Its also messing up the order ready screen.</P> Tue, 04 Feb 2025 18:36:45 GMT https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13867#M5790 aimbdd 2025-02-04T18:36:45Z https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13868#M5791 <P>Also only showing first name for all orders, same as theirs was.&nbsp;</P> Tue, 04 Feb 2025 18:46:05 GMT https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13868#M5791 aimbdd 2025-02-04T18:46:05Z https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13879#M5799 <P>Sorry to hear about this issue! Do you have a support case open?</P> Tue, 04 Feb 2025 23:39:02 GMT https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13879#M5799 Rob 2025-02-04T23:39:02Z https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13920#M5808 <P>Yes we do.&nbsp; It looks like they just pushed an update to us today. Hopefully that fixes it.</P> Thu, 06 Feb 2025 17:01:44 GMT https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13920#M5808 aimbdd 2025-02-06T17:01:44Z https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13921#M5809 <P>The sent us 2.82 build 6, and i can confirm that did solve our issue.&nbsp;</P> Thu, 06 Feb 2025 17:09:40 GMT https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-unable-to-resolve/m-p/13921#M5809 aimbdd 2025-02-06T17:09:40Z