topic Re: Rescind Account Creation Invite? in Restaurant Operations

Rescind Account Creation Invite?

mclains-rebekah — Mon, 03 Feb 2025 21:46:27 GMT

Is there a way to rescind (NOT "resend") an invite link when sent to a new employee? My managers keep accidentally inviting new employees to create an account and it's messing up our processes.

Related, is there a way to make the Add New Employee function to NOT default to "Yes"? Because it defaults to this my managers missing to turn it off when they're onboarding staff.

Re: Rescind Account Creation Invite?

au79teahouse — Mon, 03 Feb 2025 22:09:26 GMT

The exact same issue happened to me last time when adding a new employee. At the moment, I don't think there is a way to rescind an invite.

Re: Rescind Account Creation Invite?

Rob — Mon, 03 Feb 2025 22:39:04 GMT

I searched for "rescind" and didn't find any results, is there a button or anything you can screenshot that I can reference when reaching out to my team about this? Also are you using Toast payroll?

Toast Payroll: Manage Employee Mapping

Re: Rescind Account Creation Invite?

mclains-rebekah — Tue, 04 Feb 2025 13:53:31 GMT

I added a screenshot to my original post and have re-added it to this reply.

To the left of this image it shows that an employee has been sent an invite. There's a "resend invitation" button but I want to TAKE BACK the invite.

To the right shows the default view of adding a new employee. I would like the first option "Invite to create account" to default to "NO" instead of yes to keep from accidentally sending account creation invites.

We do not use Toast Payroll and likely never will.

Re: Rescind Account Creation Invite?

Rob — Tue, 04 Feb 2025 23:52:22 GMT

Oh, I see the attached image on the original post. Sorry about that! Unfortunately, I do not believe there is a way to change the default setting of this view; if there were, it would be mentioned in the following article, and I could not find anything around this.

Add and Edit Employees and Wages for Toast POS

Re: Rescind Account Creation Invite?

mclains-rebekah — Wed, 05 Feb 2025 17:13:10 GMT

Is there a particular channel to submit feature requests like this? Would love a go-to form or something to suggest things like this.

Re: Rescind Account Creation Invite?

Rob — Wed, 05 Feb 2025 17:34:08 GMT

We don't have an official place for feature requests, but the link attached is the best option for posting your feature requests.

Submit Your Feature Request Here

Re: Rescind Account Creation Invite?

rcmck — Fri, 07 Feb 2025 00:35:59 GMT

It used to be off by default, they changed it to on recently, I don't know if they will change it back. It was annoying me a little but not enough to do anything about it (luckily don't add employees that often), but since you posted this I thought I would try to fix it for fun. Just uses a browser extension and a little JavaScript, I doubt toast would want me posting instructions here and advocating that people do this, but just thought I would share that it is possible.

Re: Rescind Account Creation Invite?

tk2johnson — Thu, 11 Dec 2025 14:57:45 GMT

I would love the ability to rescind an invitation.. our managers are constantly inviting folks and they shouldn't be.