topic Re: Is there a way to organize the online orders? in Restaurant Operations

Is there a way to organize the online orders?

DeliandCo — Wed, 29 Jan 2025 15:15:05 GMT

On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's har

It would help us immensely. Any help would be appreciated. 🙂

Thanks!

Re: Is there a way to organize the online orders?

rcmck — Wed, 29 Jan 2025 17:48:20 GMT

Not just online orders, but all orders, under kitchen, kitchen setup, you would have to turn item sorting priority to by sort order. Then under advanced properties, check sort order under preparation and assign numbers to menu items (lower numbers appear higher, identical numbers appear together)

You can just give the same number to every item in a menu group or you can get very particular with it, I personally give each item a unique number so that they appear together on a ticket when multiple of the same item are ordered. Can be a little difficult to manage if you change menus a lot though. It helps to plan ahead and come up with some sort of system, I give blocks of numbers to each group so that there is room to easily add items in the future without having to redo the whole menu, like 20-39 for sandwiches for example, 40-59 for salads etc.

Re: Is there a way to organize the online orders?

sbaumann — Thu, 20 Feb 2025 00:26:25 GMT

Hi rcmck,

Do you know why sort order might not work for sub modifiers? We've applied a sort order to every one of our pizza toppings, but they are not printing in that order. The menu items are sorting just fine, like salads and apps before pizzas, but the sub modifiers still come in however they were entered.

Re: Is there a way to organize the online orders?

rcmck — Thu, 20 Feb 2025 00:29:23 GMT

Check UI options , make sure order priority is on