topic Re: Multiple Internet Drops? in Restaurant Operations

Multiple Internet Drops?

racerxi — Tue, 18 Mar 2025 23:07:20 GMT

I am new to Toast. Our internet provider, Spectrum, only has modems with one ethernet port. My understanding is that we can only use the Meraki router and that we can only create one network. How do we connect other wireless devices for things like our security cameras, music, lights, guest network, etc? Do I need to get a second internet connection from Spectrum, with a separate modem? Or can I create a guest network on the Meraki router? Or plug in a second router to the Meraki router and/or switch?

Thanks,ST

Re: Multiple Internet Drops?

au79teahouse — Tue, 18 Mar 2025 23:59:28 GMT

All you need is just a switch.

Re: Multiple Internet Drops?

rcmck — Wed, 19 Mar 2025 00:12:59 GMT

Is the spectrum equipment just a modem? (does not do any routing) I assume it is if there is just one port, (would be labeled WAN, not LAN) if that is the case you would need to get your own router/Wi-Fi access point for your personal network needs and connect that to the modem, then connect the meraki behind your equipment to one of the LAN ports on your router.

Re: Multiple Internet Drops?

racerxi — Wed, 19 Mar 2025 00:25:52 GMT

Yes, I have my own wi-fi router. I'm just confused as Toast is telling me that their Meraki router must be plugged into the modem. IOW, I can't put my router in between the modem and the Meraki router.

Re: Multiple Internet Drops?

rcmck — Wed, 19 Mar 2025 00:36:35 GMT

You should put your router in-between the modem and meraki router. So from spectrum modem WAN to your routers WAN port, then from WAN port of meraki to one of your routers LAN ports. Only would go directly to the modem from meraki if you didn't have your own equipment or you had a separate modem just for it.

Re: Multiple Internet Drops?

ShilRest — Mon, 12 May 2025 14:26:51 GMT

We are having the same exact problem. We also use spectrum. We haven't been able to get our network for our music, security cameras etc to stop dropping.

Re: Multiple Internet Drops?

CjsPub — Wed, 23 Jul 2025 21:45:56 GMT

We have the same problem as well. Ive spent hours looking through forums . So frustrating.

Re: Multiple Internet Drops?

au79teahouse — Wed, 23 Jul 2025 23:14:35 GMT

All you need is a switch/wireless router.

The connection will be something like this:
ISP Modem >> your own switch/router >> connect toast meraki router & other devices such as security camera.

Re: Multiple Internet Drops?

ShilRest — Thu, 24 Jul 2025 15:29:42 GMT

What I found to finally work for us was to purchase a Netgear Nighthawk RS600. I connected that to our spectrum modem and then connected the switch to the Nighthawk. The toast modem I connected to the switch. I tried different routers but they didn't work. The Nighthawk RS600 was the only one that worked for us.

Re: Multiple Internet Drops?

josh212 — Thu, 31 Jul 2025 07:14:39 GMT

What I really recommend doing is having a cellular backup device connected to your ISP and a switch connected to that and have the switch connected to Meraki, and all your other Devices