topic Re: Gift Cards as Payment for Catering & Events in Restaurant Operations

Gift Cards as Payment for Catering & Events

nbunda — Thu, 12 Dec 2024 18:55:05 GMT

I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has been working on it.

Could anyone get a possible timeline for this? I honestly thought we’ve had this capability for months since signing on with Catering & Events. It’s coming to light now as an issue because of all the holiday catering we do.

Re: Gift Cards as Payment for Catering & Events

Rob — Thu, 12 Dec 2024 20:09:58 GMT

I will contact my team to see if I can get an update on this.

Re: Gift Cards as Payment for Catering & Events

JimmyGrillHouse — Tue, 22 Apr 2025 17:15:50 GMT

ANY UPDATE AS TO WHEN THE CATERING WILL BE ABLE TO START ACCEPTING GIFT CARDS AS PAYMENT FOR ONLINE CATERING ORDERS???????????????????????????

Re: Gift Cards as Payment for Catering & Events

Rob — Tue, 22 Apr 2025 19:00:12 GMT

Unfortunately, I have no updates to share, but I will contact the team again to see if they have any new information!

Re: Gift Cards as Payment for Catering & Events

kyee10 — Thu, 04 Dec 2025 21:51:39 GMT

Hello is there an update on this feature?

Re: Gift Cards as Payment for Catering & Events

JimmyGrillHouse — Fri, 05 Dec 2025 19:33:15 GMT

CAN YOU PLEASE PLEASE PLEASE ADD THE ABILITY TO PAY FOR AN ONLINE CATERING ORDER WITH GIFT-CARDS??????

Re: Gift Cards as Payment for Catering & Events

JimmyGrillHouse — Fri, 05 Dec 2025 19:33:31 GMT

Nope. Nothing yet

Re: Gift Cards as Payment for Catering & Events

nbunda — Tue, 09 Dec 2025 19:49:37 GMT

Unfortunately not. Another year down and we are still waiting to allow guests to use Gift Cards for catering orders. @Rob have you heard any whisperings?

Re: Gift Cards as Payment for Catering & Events

Rob — Tue, 09 Dec 2025 22:32:40 GMT

Thanks for your continued feedback on this! After digging into it, I can confirm that the product team is aware of the request, and the additional teams involved also have this feature on their radar. It does appear to be something we plan to support in the future, but I wasn’t able to find any timeline for when it might be released.