topic Re: Need Deactivation on 14 locations in Restaurant Operations

Need Deactivation on 14 locations

JambaBGT — Thu, 22 May 2025 21:47:49 GMT

Hello,

We still see the following location's POS still active, but we no longer own these stores.

Please de-activate these stores.

324, 770, 1567, 1571, 636, 774, 1377, 642

We also have some stores that we sold, but are still getting charged for them.

May we also have these removed from our account as well and deactivated on our end??

637, 638, 640, 841, 1379, 1454

Please inform me with what you need to make this happen. I will retrieve them for you as soon as possible.

Re: Need Deactivation on 14 locations

HearthpizzeriaB — Fri, 23 May 2025 00:07:21 GMT

Rob will probably pop up to try to help out as he works for Toast, but have you tried calling customer support? He can usually push things along if you provide him with a ticket number from customer support.

Re: Need Deactivation on 14 locations

Rob — Wed, 28 May 2025 16:57:14 GMT

Thanks for reaching out to the community. Like HearthpizzeriaB explained, please provide a case number, and I can look further into this for you!