topic Re: Tap Reader in Restaurant Operations

Tap Reader

lmbc — Fri, 06 Jun 2025 09:59:12 GMT

So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?

Re: Tap Reader

rcmck — Fri, 06 Jun 2025 17:04:36 GMT

I think you need to set it to employee pay, under device setup, find the card reader, you can choose employee or guest pay.

Re: Tap Reader

JVPzoom — Sat, 07 Jun 2025 01:10:36 GMT

Per Toasts pre-auth FAQ:

“Dip/tap tabs are not yet available for dual reader setups (including some guest-facing displays). Until that functionality is added, you will still need to pre- authorize on your Magnetic Stripe Readers (MSR) as a swipe when using a dual reader setup.”

Re: Tap Reader

lmbc — Sat, 07 Jun 2025 11:08:11 GMT

Thanks! I did not know that. Would that be a feature on the near horizon?

Re: Tap Reader

JVPzoom — Sat, 07 Jun 2025 17:44:24 GMT

On the horizon yes. Specific timeline is unclear though.