topic Cashier voiding or removing items and refunding to another credit card? in Restaurant Operations https://community.toasttab.com/t5/restaurant-operations/cashier-voiding-or-removing-items-and-refunding-to-another/m-p/16053#M6719 <P>Is this possible? I have seen several transactions voided and removed hours after the customer left and can't figure what could be happening. Anyone have ideas or experience with this using Toast?</P> Sun, 20 Jul 2025 17:24:38 GMT Sylegirl 2025-07-20T17:24:38Z Cashier voiding or removing items and refunding to another credit card? https://community.toasttab.com/t5/restaurant-operations/cashier-voiding-or-removing-items-and-refunding-to-another/m-p/16053#M6719 <P>Is this possible? I have seen several transactions voided and removed hours after the customer left and can't figure what could be happening. Anyone have ideas or experience with this using Toast?</P> Sun, 20 Jul 2025 17:24:38 GMT https://community.toasttab.com/t5/restaurant-operations/cashier-voiding-or-removing-items-and-refunding-to-another/m-p/16053#M6719 Sylegirl 2025-07-20T17:24:38Z Re: Cashier voiding or removing items and refunding to another credit card? https://community.toasttab.com/t5/restaurant-operations/cashier-voiding-or-removing-items-and-refunding-to-another/m-p/16056#M6721 <P>I don't think it is possible to refund to a different card. However, you can review and audit checks in question by clicking on the "View Update History"&nbsp;</P><P>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-07-20 at 13-29-29 Sales Reports.png" style="width: 400px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/2220i811FA31FE7964FB9/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot 2025-07-20 at 13-29-29 Sales Reports.png" alt="Screenshot 2025-07-20 at 13-29-29 Sales Reports.png" /></span></P><P>For more information about issuing a refund,&nbsp;<A href="https://central.toasttab.com/s/article/Issuing-a-Refund#Credit_card_or_cash_refund_via_the_pos" target="_blank">https://central.toasttab.com/s/article/Issuing-a-Refund#Credit_card_or_cash_refund_via_the_pos</A></P><P>&nbsp;</P> Sun, 20 Jul 2025 20:38:15 GMT https://community.toasttab.com/t5/restaurant-operations/cashier-voiding-or-removing-items-and-refunding-to-another/m-p/16056#M6721 au79teahouse 2025-07-20T20:38:15Z